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Shipping costs & delivery times

We're delivering your order in almost every country, inside Europe even free of charge! All shipping fees as well as the treshold amount for free shipping are listed below.

Free shipping in Germany

Starting from 35 € value of goods shipping is free inside Germany. Book-only orders are always free inside Germany, disregarding how many books you order. And of course there are no shipping fees for software licenses, license keys as well as game downloads!

3.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us you pay a maximum of 3.99 € shipping costs.

• 3.99 € shipping fee for all orders below 35 € of goods
• Free shipping from 35 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

International delivery

Here are the shipping costs as well as the amount treshold for your order. The treshold is referring to the total amount of your order which enables free shipping.

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

Time of delivery

If not stated differently in the article's description we deliver goods in:

• 7 - 10 working days inside Germany
• 10 - 12 working days outside Germany

For orders paid in advance the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1 - 3 working days after contract formation. For orders with advanced payment we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

For pick-up orders we will tell you a time/date for picking up via e-mail as soon as your goods are ready. For these orders we won't charge any shipping fees. Due to the current situation self-pick-up is not possible at the moment!