BIOS update using DOS shell - TUXEDO Computers

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BIOS update using DOS shell

Caution: You assume full liability for a failed BIOS update! If problems occur during or after the BIOS update, we can NOT repair your device under warranty!

If you want to perform a BIOS update, then you need a bootable DOS system for some older TUXEDO models. If the BIOS archive downloaded for your device does not contain a file with the extension .nsh, but instead contains mainly .exe and .bat files, then you must use a DOS system to perform the flash process.

These instructions should not be a problem for somewhat experienced users, but still: Only perform a BIOS update if you are absolutely sure what you are doing. Experience with handling in the command line or terminal is more than desired!

Info: You can also access the BIOS of your TUXEDO Book by rebooting the device with the following command: sudo systemctl reboot –firmware-setup

Step 1: Creating a bootable USB stick with DOS shell

  1. To avoid data loss, unplug all unneeded storage media, such as USB sticks or USB hard disks, from your computer.

  2. Download the image for the bootable USB stick here. You do not have to unpack the archive.

  3. Now open a terminal window and insert an empty USB stick. Please note: Already existing data will be overwritten in the next steps!

  4. To find out which device ID has been assigned to the USB stick by the system, please execute the command lsblk.

lsblk -o KNAME,TYPE,SIZE,MODEL
(out)KNAME     TYPE   SIZE MODEL
(out)sda       disk     0B SD/MMC
(out)sdb       disk   7.5G Cruzer
(out)sdb1      part   801M 
(out)sdb2      part    15M 
(out)nvme0n1   disk 931.5G Samsung SSD 980 1TB
(out)nvme0n1p1 part   512M 
(out)nvme0n1p2 part   923G 
(out)nvme0n1p3 part     8G

With this you get all hard disks and partitions displayed. Which of them is your USB stick can be determined by the name in the last column of the output or also for example by the size of the storage medium.

In this example case the output with nvme0n1 lists the SSD hard disk and with sda the internal SD card reader of the device without inserted storage medium. The system assigns the device ID sdb to the USB memory stick. The device ID is therefore /dev/sdb.

  1. Now enter the following command. Make sure that you are in the directory where the file bootstick_50M.img.gz is located. At the end of the command, match the device ID /dev/sdx to the name of your USB stick.
gunzip -c bootstick_50M.img.gz | sudo dd of=/dev/sdx

Caution: If you enter a wrong name here, you can irrevocably destroy your operating system!

Step 2: Flash BIOS

Please make sure that the notebook is connected to the power supply, otherwise the BIOS update/flash will be executed!

  1. Disable UEFI in the BIOS of your device (usually accessible via F2) before you continue! This is done in a submenu, either via UEFI Settings or Security Settings. Here you should be able to disable UEFI or change it to Legacy. If this option is not available, you should find two nearly identical entries for your USB stick in the boot menu. Once with UEFI: in front and once without. You have to select the entry without UEFI. The boot menu can be reached via ESC, F7 or F10 immediately after switching on the notebook.

  2. Then execute the commands mentioned inside the respective BIOS archive (see Update.txt or Legacy.txt) and wait shortly. The notebook switches off automatically and usually switches on again. If it does not switch off by itself, please press the power button manually until the device turns off. When it switches on again or you switch it on again after waiting for 10 seconds, you have to boot from the USB stick again via F7 or F10!

  3. After this execute the next command mentioned in the description file. Again, the notebook will turn off by itself or you would have to turn it off.

  4. If you have executed all updates/commands, please disconnect your device from the power supply for 5 minutes (and pull out the battery, if this is possible from the outside without further ado). After that, you can plug it back in and turn it on.

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We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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We're delivering your order in almost every country, inside Europe, even free of charge! All shipping fees as well as the threshold amount for free shipping are listed below.

 


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Starting from 100 € value of goods, shipping is free inside Germany.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
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You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.

⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 

Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faeroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7 - 10 working days inside Germany
  • 10 - 12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1 - 3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.