Ubuntu Upgrade from 18.04 to 20.04 - TUXEDO Computers

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Ubuntu Upgrade from 18.04 to 20.04

Note
Upgrading to a newer version is strongly recommended! Ubuntu 18.04 will only receive updates and new packages until 2023. We recommend a backup of your data and a new installation, e.g. via our automatic reinstallation service WebFAI.

We do not guarantee the functionality after an upgrade, nor can we support you!

The latest version of Ubuntu, 20.04, offers both LTS users and users of the previous version 19.10 the possibility to update Ubuntu and use the latest features. Thanks to the upgrade process it is relatively easy to upgrade either Ubuntu 18.04 to 20.04 (both LTS) or Ubuntu 19.10 to 20.04 LTS Focal Fossa. But beware: In most cases this leads to problems! Therefore we recommend a backup of your data and a new installation!

 

Start your Ubuntu update

Before you do anything, make sure your system is already up to date. Please also make sure to back up your data manually or using a backup tool! Perform a full Ubuntu update and upgrade with apt.

sudo apt update
sudo apt upgrade
sudo apt dist-upgrade

This ensures that the difference between the packages is as small as possible. It will also be the way Canonical has most likely tested the upgrade itself, so it will find the least errors. Before you start upgrading from Ubuntu to 18.04 LTS, you may also want to remove any packages you no longer need:

sudo apt autoremove

 

The Ubuntu way

Ubuntu has developed its own automatic way of upgrading between versions. This way you can prepare everything and then leave the computer. The rest is done by Ubuntu.

Hint:
Upgrades from 19.10 will only be released a few days after the release of 20.04. Upgrades from 18.04 LTS will only be released a few days after the release 20.04.1 expected for the end of July. There are no offline upgrade options for Ubuntu Desktop and Ubuntu Server.

If you want to go this way, you must first install a package:

sudo apt install update-manager-core

When this is finished, run the Ubuntu upgrade utility.

sudo do-release-upgrade

If you do this too soon, it will tell you that no new version has been found. In this case, add the -d flag at the end of the command at your own risk to force the upgrade. For more information, see "No new version found".

sudo do-release-upgrade -d

Ubuntu will ask you a few questions about how you want to handle the upgrade and then starts upgrading your system.

 

No new version found

As mentioned above, upgrades from 19.10 will not be activated until a few days after the release of 20.04 and upgrades from 18.04 LTS until a few days after the release of 20.04.1 expected in late July 2020. As a result, your upgrade attempt may lead to the message No new version found while you are trying to update your Ubuntu system with the sudo do-release-upgrade command. In this case, read the following sections.

 

Updating Ubuntu 18.04 LTS

First, run the sudo do-release-upgrade command. If you receive the message »No new version found«, you have four options:

 

  • The first and recommended approach is easy to maintain. Direct upgrades from Ubuntu 18.04 LTS to Ubuntu 20.04 LTS are not expected to be available by the end of July 2020.

The other three methods may be helpful, but they require some experience and are therefore expressly not recommended by us! If you really want to do this, please do not forget to make a backup of your data!

 

  • Force a direct upgrade with the switch -d. In this case sudo do-release-upgrade -d forces an upgrade from Ubuntu 16.04 LTS to Ubuntu 18.04 LTS. If you receive the message "Upgrades to the development version are only available from the latest supported version", make sure that the default behavior of the release upgrade is set to lts in /etc/update-manager/releaseupgrade..
  • Update to 19.10 first by changing the default release upgrade behavior in the /etc/update-manager/release-upgrades to normal. When you are ready, re-execute the sudo do-release-upgrade command. Once your system has been upgraded to Ubuntu 17.10, follow the upgrade procedure from Ubuntu 17.10 to Ubuntu 20.04, while the release upgrade behavior remains set to normal.
  • Use the method described below to update your Ubuntu 18.04 system.

 

Updating Ubuntu 19.10

First run the sudo do-release-upgrade command. If you receive the message »No new version found«, make sure the default release upgrade is set to normal and run the command sudo do-release-upgrade again.

 

How to update Ubuntu the traditional way

Change your sources

If you have chosen the traditional way, you must change the /etc/apt/sources.list file and replace the name of your previous version with focal. So, when you get to April 23th, replace every instance of Bionic with Focal. If you currently have 19.10, replace eoan with focal.

This process can be automated with the following sed command:

sudo sed -i 's/bionic/focal/g' /etc/apt/sources.list

See in /etc/apt/sources.list.d/. Change all files in it in the same way. If you end up with an error when you try to update Ubuntu, use artful until these repositories are updated.

 

Ubuntu update and Ubuntu upgrade

Now you can perform the Ubuntu Dist Upgrade. Update the apt sources first. Then run the Ubuntu upgrade.

sudo apt update && sudo apt -y dist-upgrade

The upgrade should take some time, as probably every package on the system will be updated. When the Ubuntu upgrade is complete, reboot the system. When the system is up and running again, you will be running Ubuntu 20.04 LTS Focal Fossa!

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Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.