"Please keep up the good work!" - Interview with the main winner of the TUXEDO birthday fan packages. - TUXEDO Computers

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"Please keep up the good work!"
Interview with the main winner of the TUXEDO birthday fan packages.

2023-02-22 10:37:40

Gaming luck was on Felix's side

In 2022, TUXEDO Computers celebrated its 18th anniversary and had its fans and followers share in the birthday: Four times last year, two TUXEDO birthday fan packages were raffled off, almost bursting with gifts. Shortly before Christmas, Felix was able to get hold of the main prize package with a laptop, giant plush Tux and lots and lots of other merchandise from TUXEDO and partners.
Reason enough to ask the lucky winner what he plans to do with all the stuff.

Felix, thank you very much for your time and here comes the first question: How do you know TUXEDO Computers?

I know TUXEDO from various journals and from some websites, as well as from researching for a decent laptop. At that time I didn't get a TUXEDO, but now I own one because of the competition. :)

How did you find out about the competition?

I subscribed to your newsletter and saw the announcements about the competition.

What was your feeling? Did you already know that you would win? ;) What was your first thought when you received the prize notification?

First, I thought it was fake news. The usual winning messages because someone picked up my email address. But THIS message was real, and I was really happy! It doesn't happen too often that you get lucky. ;-)

What are you most excited about in the package?

In order: the laptop, the Iso bottle and the watch. One of the T-shirts even fits me, the other one is getting tight... And our dog immediately grabbed the Intel blanket. When he comes in wet from outside, the blanket is very popular and afterward he likes to throw it around the place. I gave the big Tux to the children of a colleague at work. They got more out of the huge stuffed animal than I did. :)

Felix's dog has hogged the Intel blanket.
Felix's dog has hogged the Intel blanket.

We think it's great that you passed on the Tux! What do you want to do with the other things?

I'll probably use most of it. And for things I don't need, I'll think of something else, because I don't have that many keys for pendants and lanyards, for example. I think that friends, acquaintances, and colleagues at work will also be happy about a few goodies.

What do you plan to do with the InfinityBook Pro 13?

The notebook will replace my old Thinkpad X230T. The InfinityBook Pro 13 is much lighter and more compact, making it easier to take anywhere. It's such an all-purpose case! And it's faster than the ThinkPad too.

Would you enter one of our competitions again? We always give away small fan packages on Instagram.

That sounds interesting, and I'd have to check whether the packages are something for me. But statistically, I can't expect to win anymore in the near future. So I'm happy to leave the field to other participants. ;)

A quick word about you: What do you do for a living and what do you do in your spare time?

I work with plants and take care of the genetic characterization of breeding material (molecular markers for rape and field bean mainly). Not in the lab, though; I just handle the orders and prepare results from the labs so that plant breeding can do something with them.
In my spare time, I am enthusiastic about older, still functioning technical products: I now have an asylum for unwanted cameras. This grew out of a small collection of purely mechanical apparatus. And I still use some of them (including the new additions), but the use of film has declined a lot.

Closing words – what did you always want to tell us?

I think your commitment is great (not only as far as competitions are concerned). I've always found it a pity that PCs and laptops are often shipped with Windows without being able to do anything about it. But now that Linux distributions have caught up with Windows in terms of user-friendliness and even overtaken it, Linux has become much more interesting for users.

It's just a pity that there is still some software and hardware that can't be used under Linux without a lot of research and trying out various distributions (not everyone likes to do that). You are the praiseworthy exception because you make sure that your devices are optimized for Linux, run easily, everything works and are designed for the masses. Please keep up the good work!

Thank you Felix for the interview and we wish you lots of fun with the goodies and of course with your TUXEDO InfinityBook Pro 13!

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

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Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


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Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times, you can contact our team with your request by e-mail. You will receive confirmation of receipt within approximately 15 minutes. If not, please feel free to contact us by phone. Please include your order number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence.

The processing of orders outside the EU may currently be subject to significant delays due to the respective customs authorities. Unfortunately, we have no influence over this and therefore ask you to check your shipment tracking daily. If the status of your shipment does not change for more than a week, please contact our customer service.

Thank you for your understanding!

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus
(Temporarily no delivery possible)
59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France
(Overseas France excluded)
9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom
(Overseas Territories excluded)
9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands
(Dutch Carribean excluded)
8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain
(Canary Islands excluded)
14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine
(Temporarily no delivery possible)
129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA
(including Hawaii)
99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.