Welcome on Board @TUXEDO – Part 49 - TUXEDO Computers

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Welcome on Board @TUXEDO – Part 49

2025-11-25 14:26:39

The open-source universe has been expanding continuously for years – fueling not only the global software community but also the steady growth of TUXEDO Computers. That’s why we’re constantly expanding our team – in support, development and system administration, as well as in product management and marketing.

At TUXEDO Computers, many Linux and open-source enthusiasts have found their professional home. Maybe there’s a suitable position waiting for you, too? Don’t worry: there’s no need to have “Linux-positive” blood running through your veins. And we don’t bite – not even if you lean more towards Apples or Windows. In the following, one of our newest team members would like to briefly introduce himself.

Adriana - Backoffice

Adriana, welcome aboard!
Adriana, welcome aboard!

How old are you?

I am now in my early 30s.

Are you from Augsburg?

No, I am Polish by birth and lived with my parents and grandparents on a farm. In 2004, I came to Germany and have been living in the district of Augsburg ever since.

How long have you been working with Linux and why?

I first came into contact with Linux when I started working at TUXEDO. But I didn’t have to get used to much – the system is very user-friendly, and I was able to settle into my new tasks smoothly.

How did you hear about TUXEDO Computers?

I did some research on the internet and found the job posting through a job portal. I applied immediately.

Why did you want to work here?

In general, I wanted to make a professional change and was looking for variety. I found that here, and I am very satisfied with it. In addition, I found the short travel times from my home to the workplace attractive.

What do you do in your department?

I take care of order processing, create return labels for, e.g., warranty cases, and prepare offers. I am a contact person for customers (by phone or e-mail) when questions arise about the current status of the order, or about shipping and processing.

What do you particularly like about TUXEDO and the devices?

You are warmly welcomed by all employees. The tasks in the back office are diverse, and there is no boredom. TUXEDO regularly organizes interesting events, but also parties and gaming evenings. I have already taken part in a company event themed „interfaces“.

Here, we designed impulse reactions in different groups and connected them with those of other groups – like a domino effect. For me personally, it is a nice idea to also get into conversation with colleagues from other departments, whom you usually do not see in everyday work. You then have a face to a name that you otherwise only read in e-mails or chats.

What do you dream of for the (TUXEDO) future?

I hope for continued friendly cooperation and positive stress that drives TUXEDO forward.

Something more personal – what are your hobbies?

I often spend my free time with books because I simply enjoy reading – different genres. In addition, I am physically active and like being out in nature. I am currently also studying for my driving test.

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

Hardware

Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


Find out more

Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


Find out more

System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


Find out more

Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times, you can contact our team with your request by e-mail. You will receive confirmation of receipt within approximately 15 minutes. If not, please feel free to contact us by phone. Please include your order number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence.

The processing of orders outside the EU may currently be subject to significant delays due to the respective customs authorities. Unfortunately, we have no influence over this and therefore ask you to check your shipment tracking daily. If the status of your shipment does not change for more than a week, please contact our customer service.

Thank you for your understanding!

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus
(Temporarily no delivery possible)
59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France
(Overseas France excluded)
9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom
(Overseas Territories excluded)
9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands
(Dutch Carribean excluded)
8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain
(Canary Islands excluded)
14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine
(Temporarily no delivery possible)
129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA
(including Hawaii)
99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.