First Steps with TUXEDO OS - TUXEDO Computers

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First Steps with TUXEDO OS

Congratulations – you have unboxed your new TUXEDO notebook tailored for you. For you to get started right away and adjust the device even more to your needs, we offer a small guide for the first steps here. 

The panel

First of all, let's talk about the panel on the bottom of your display. You will be using it a lot, so you should know about its sections. From left to right, it consists of the Application Menu, Desktop Pager, Task Manager (list of open windows), System Tray and Clock. These sections are provided by widgets. Widgets are small functional units of the graphical window system, which Plasma makes heavy use of. The application menu is on the far left and gives access to the main menu, which we will get to in a minute. In the desktop pager we have predefined easy access for you to apps like Firefox, Dolphin, Discover, System Settings and Konsole. You can add more by right-clicking on an app in the main menu and sending it to the panel. 

 

The next section to the right houses your open applications. A right click on one of those gives you options like to close the app, open it in a new window, always keep it on top or in the background. To the right of that, we have the System Tray, which is used by traditional applications and widgets as a dock. Right-clicking on the System Tray allows you to open the settings dialog, where you can set entries to display and their visibility. The next widget is the clock, that you can set by right click. All to the right is a button to configure the panel, add more panels or move it to the left, right, or top of your display.

The Desktop

Our next station is the blank desktop. Right-click on it, and you have quite a few options to configure it. You can choose a new wallpaper from the provided ones or upload new ones. You can configure your display(s), add more panels or widgets to the panel or the desktop. Furthermore, you can create files or folders and links to files, folders or apps.

 

Main Menu

Now, let's get an overview of what software is pre-installed on the KDE Plasma desktop with, which has recently become the standard in TUXEDO OS as the successor to the Budgie desktop. A quick overview is provided by a look at the main menu, which you can reach by clicking on the Tuxedo logo on the far left of the bar. The preloaded applications are sorted by categories. You can also put the system into standby, restart or shut it down at the bottom. Right at the start, Plasma shows its unmatched configurability. If you right-click on the menu icon, you can not only edit the menu, under Show alternatives.... you also find three different versions of the menu, from minimal to full-screen. 

 


App Store Discover

If the overview of the applications in the main menu is not enough for you and instead of the applications, you want to explore all installed packages, the Plasma App Store Discover is the right place to go. You can find it as a blue suitcase icon at the bottom left of the panel, or start it from the main menu you just explored. If you click on Installed on the bottom left sidebar of Discover, you will get an alphabetically sorted list of all installed packages. Under Settings, also in the lower left sidebar, you can see the repositories we have preset for you, which you can use to get updates for your installed software, among other things. The lowest entry link in the sidebar shows whether updates are available.

 

System settings

Let's now turn to the application that allows you to set up Plasma extensively to your liking, the System Settings. Here's a quick tip before we go through some of the options: Don't change too much at once, especially when it comes to design. The abundance of options at hand can easily lead to inconsistent results. Make a change, look at the result, and let it sink in a bit before moving on to the next step. This leads to better results eventually. 

 

The System Settings front page lists the various menu items for customizing the system in the sidebar on the left. Many of them have an arrow that indicates a submenu on mouseover. The largest part of the start page is taken up by the quick settings. Light or dark?  Change background image? Single or double click to open files and folders? Here you can make basic settings without having to search for them. At the bottom, you can also see the sections you use most often. After making your first change, you can also click on the button at the bottom on the left, which highlights options, that you changed with a red dot behind them for a better overview. 

 

The first menu item in the sidebar is titled Appearance and offers almost a dozen sub-items. Here you define the visual appearance of your system down to the smallest details. This ranges from application style, colors, and window decorations to fonts, icons, and mouse pointers.

 

 

You define the behavior of the workspace in the menu item of the same name. Among other things, it deals with the number of virtual workspaces, screen borders, workspace effects and activities. The latter is an interesting concept, including virtual desktops to group areas such as work, leisure, hobbies with the respective required applications and thus keep a better overview over a versatile used system. 

 

The menu item Start and Exit is probably also important for starters. It is all about the design of the login screen, the running background services, how a desktop session is started and ended and about the Autostart. There, you define applications and scripts that are loaded or executed when the computer starts up. Under the menu item Search you activate the file search if required, which supports you in searching for files and contents. The Plasma Search sub-item allows you to select the plugins you want to use with the universal quick launcher KRunner.

Personal Information

The preferences in notifications are far apart between users. What disturbs one person's concentration helps another to stay up to date. You can make settings for this under the first two menu items of Personal information. The Accessibility menu item is essential for people with disabilities. Here you can configure the screen reader Orca, as well as simplifications for keyboard and mouse. Under Online access, you can integrate an existing Nextcloud or ownCloud or Google services such as GMail, Drive or YouTube into the system. A Nextcloud or other service integrated here is then directly usable in the Dolphin file manager under Services in the sidebar.

 

The menu item Network bundles all connections and settings for access from and to the outside, including a firewall that is deactivated by default. In the background is the pre-installed Ubuntu Firewall UFW, which you can activate and configure here. The default settings are sufficient for a desktop system, but a server most likely needs additional rules.

Hardware

Under the menu item Hardware you will find the settings for your input devices, displays and printers, for audio and multimedia, the power and driver management as well as connections for KDE Connect. You will also find any removable media there. The last menu item is System Management, which provides information about your system and offers options for software updates. Here we recommend leaving the setting at Manual. If you want additional security for updates, add a check mark to the Use offline updates item. This way, when you update, the changes will be executed during the next reboot and not while the system is running. 

 

So much for our quick tour through the desktop, panel, and the system settings. Of course, we did not forget about our valuable maintenance and system-tuning tool TUXEDO Control Center (TCC). To learn how to set your profiles for a cool and breezy performance, please check the dedicated article on the TCC. To conclude this brief introduction, let's briefly mention some of Plasma's standard applications. We start with the file manager Dolphin, one of the best file managers, not only on Linux. It can be used in single or dual window mode and can be configured extensively. Firefox is pre-installed as your browser. This is a Debian package and not a snap. Background information on this can be found in a separate article on Canonical's Snap package format, that also explains, how you can use Snaps with TUXEDO OS, if that is what you want. As an alternative, Chromium is available for installation, also as a Debian package. 

You can manage photos and screenshots under Plasma with Gwenview. If you wonder why the name starts with G, don't worry, it is a KDE package. If you are into anecdotes, You can learn more about the background here. The document viewer with many functions is called Okular, the text editor Kate is almost a development environment in its own right. You can create and annotate screenshots with Spectacle. You can easily access the app via the print button. With KDE Connect you exchange data easily with Android devices. The selection is completed, among others, by applications like the LibreOffice suite, VLC for video and streaming, VirtualBox for setting up virtual machines. Inconspicuous and often overlooked is KRunner. This universal quick-starter can be brought to light with [ALT]+[Spacebar] or [ALT]+[F2]. Its many features are presented in this article. A separate article goes into more detail about some outstanding KDE applications. 

 

Finally, a small tip: If you use our new live image to test whether TUXEDO OS meets your expectations before the installation, all changes you make will be applied during the installation. This also applies to applications installed during the live session. This does not work with the kernel because it requires a reboot, which then starts again as a virgin image in its original state.

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

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Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


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Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


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System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


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Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.