TUXEDO InfinityBook 15 - 15,6 Zoll matt Full-HD IPS + Aluminiumgehäuse + Intel Core i7 Energiespar-CPU + zwei HDD/SSD + bis 16GB RAM + bis 15h Akku + Slim-Book - TUXEDO InfinityBook 15 - 15,6" matt (Archived) - TUXEDO Computers

  • Notebooks
    • Notebooks/Laptops with preinstalled and configured Linux and more. TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha...
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  • Computers / PCs
    • Computers / PCs with Linux preinstalled & more TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) We deliver all TUXEDOs ready to go so you only have to unwrap,...
    • Mini Systems
    • Midi Systems
    • Maxi Systems
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    • All Systems
  • Accessories
    • Here you will find accessories, components and peripherals for your TUXEDO system. Nothing suitable found here? Get in touch with us directly!
    • Batteries
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    • Bags & Sleeves
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      • Cables
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      • Hard Disk Drives 2.5"
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      • SSDs m.2 (SATAIII and NVMe)
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    • In this category you can find equipment for your company, office, school, university or educational institution and servers and solutions. Appliances with CRM, ERP and merchandise management, cloud storage, cloud server for self-hosting, services...
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      • Business notebooks
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          • DDR4 DIMM
          • DDR4 SO-DIMM
          • DDR5 DIMM
          • DDR5 SO-DIMM
        • PC Power Supplies
        • SSDs 2.5"
        • SSDs m.2 (SATAIII and NVMe)
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    • Price:

      excl. taxes & customs excl. Shipping

    • 10900061
    • [INFO] |

    • Assembling Time:
      Product gets built individually for you!
    • x

    TUXEDO InfinityBook weil es sich um ein TUXEDO Notebook mit nahezu unendlichen Möglichkeiten handelt. Mobilität, Laufzeit, Leistungskraft, Qualität und Flexibilität in einem einzigen Gerät mit Unibody vollkommen aus Aluminium vereint! Kombiniert mit dem speziell für dieses Notebook angepassten elementary OS oder Ubuntu Linux handelt es sich um ein einzigartiges Gerät mit einem einzigarten Benutzererlebnis.


    In dem vollkommen aus Aluminium gefertigen Unibody stecken bereits von Haus aus ein Intel Core i7 der sechsten Generation Skylake, WLAN inkl. Bluetooth, eine beleuchtete Tastatur, USB 3.1 Typ-C sowie USB 3.0 & USB 2.0, eine Webcam inkl. Mikro und vieles mehr!

    Ausrüsten läßt es sich mit bis zu 16GB Arbeitsspeicher, einer M.2 PCIe SSD sowie einer 2,5" HDD oder SSD.

    Das extrem verwindungssteife und exakt gefertige Aluminiumnotebook wiegt nur 1,6kg inkl. Akku. Trotz der geringen Gehäusehöhe von lediglich maximal 1,6-2,0cm, integriert sich die beleuchtete Tastatur, sowohl optisch, wie auch funktionell optimal in das Gehäusekonzept und ist auch für Vieltipper ein Genuss. Sie hat einen klaren und eher harten Tastenanschlag und genügend Tastenhub um den Tipper auch bei längerem Schreiben bei Laune zu halten.

    Nach entfernen der Gehäuseunterseite sind alle Komponenten leicht zu warten, reinigen oder auszutauschen.

    bis zu 10 Stunden AkkulaufzeitDas TUXEDO InfinityBook verfügt über Intels neueste Ultrabook-Prozessoren und Intel HD 520 Grafik. Diese arbeiten energiesparend und effizient und ermöglichen so eine Akkulaufzeit von bis zu 15 Stunden. Außerdem ist es extrem dünn, was es zum idealen Begleiter und schicken Arbeitsgerät macht.

    Full-HD 15,6 Zoll DisplayDer 15,6 Zoll große Bildschirm ist wie bei allen TUXEDO Books matt / entspiegelt, dank IPS-Technologie äußerst leuchtstark und blickwinkelstabil und stellt die Inhalte in Full-HD mit 1920 x 1080 Pixeln dar!
    Kompakt aber Ideal Arbeitsgerät, denn dank der Diagonale von 15,6" steht Ihnen eine Tastatur in voller Größe zur Verfügung und ein separater Nummernblock! D.h. Sie können fast wie an einer externen Tastatur am stationären PC arbeiten.

    Intel Core i7 HaswellDamit die Darstellung auf dem tollen Display auch flüssig abläuft, ist von Haus aus der stärkste Intel-U-Prozessor verbaut, ein Intel Core i7 mit 4 Threads.
    Somit stehen Ihnen jetzt und auch in Zukunft jede Anwendung und sogar kleinere Spiele offen.

    bis zu 2 FestplattenBei der Festplatte können Sie eine HDD oder SSD im 2,5" Format auswählen. Außerdem besitzt das TUXEDO InfinityBook einen M.2 Slot in welchen Sie spezielle M.2-SSDs einbauen können. Wenn Sie sich für eine M.2-SSD entscheiden, installieren wir das Betriebssystem natürlich von Haus aus auf dieses besonders schnelle Speichermedium. Die weitere Festplatte dient dann als "Datengrab".

    Für die nötigen Netzwerkverbindungen können Sie über WLAN in ac/a/b/g/n Geschwindigkeit, Bluetooth oder per kabelgebundenem Gigabit-LAN sorgen. Für Letzteres bieten wir praktische USB-to-Lan Adapter preisgünstig an.

    Auch die übrigen Ausstattungsmerkmale lassen keine Wünsche offen: 1,0 MP Webcam inkl. Mikro, 1x USB3.1 Typ-C sowie 2x USB3.0 & 2x USB2.0, HDMI, Card-Reader und natürlich ein Kopfhöreranschluss.



    elementary Logoelementary OS ist ein modernes Linux Betriebssystem. Intuitive Bedienung, schlankes und übersichtliches Design sowie höchste Performance zeichnen es aus.
    Wir haben elementary OS speziell auf das InfinityBook angepasst und optimiert!
    Weitere Details, Bildschirmfotos und Hilfestellungen unter www.elementary.io/de/
    Ein virtuelles Online-Ubuntu Linux zum ausprobieren finden Sie hier: Ubuntu Online


    We install Ubuntu and TUXEDO_OS (based on Ubuntu Budgie) in the latest 64-bit version.

    For advanced users and selected devices we also offer openSUSE 15 with Xfce, Gnome or KDE plasma. Of course fully configured and installed with all available updates and device drivers.

    For "self-installers" and everyone who is interested, we have set up a database with downloads, instructions, tips & tricks and offer a customization script called "tuxedo.sh", which makes our customizations automatically under openSUSE and Ubuntu: Help & Support Section | tuxedo.sh

     

    Encrypted Installation

    On request we install your Linux system completely encrypted. The pre-installation as dualboot with Windows is technically not possible.
    Further details as well as a detailed introduction to encryption can be found here.

     

    Windows on request

    If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD!

     

    Windows Drivers

    The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively you are free to download alle Windows-Drivers from here.




    What are we customizing at the time of installation
    We don't just simply install Linux but also customize a lot so that you get a perfectly running and working system! This is what we do:
    Driver installation, configuration of special keys, TUXEDO drivers, TRIM commands for SSDs, disabling shopping suggestions at Ubuntu search, various additional packages and tools for configuration and to enhance user friendliness, at devices with NVIDIA graphics the respective drivers including Prime for switching and much more!

    TUXEDO driver / TUXEDO WMI
    Laptop have some special keys which won't work out of the box with Linux. For example the so called "Flight mode key" for (de)activating WIFI & Bluetooth etc.
    To get them running we developed our own drivers and preinstall them (if you select Linux als desired operating system). For everyone curious and manual installers this driver is available at our support database:
    www.tuxedo.sh
    For Windows there is a driver DVD included.

    Customisations during manual installations / TUXEDO script / TUXEDO driver
    If you prefer to install you Linux operating system by yourself or if you have to reinstall it, we provide you with everything necessary at our support database to get it running like we do!
    The easiest way is to go with our customisation script "tuxedo.sh". On Ubuntu and Ubuntu-base systems this script automatically runs all customisations the way we do that during preinstallation: installing drivers, configuration for special keys, TUXEDO drivers, TRIM commands for SSDs, deactivating shopping recommendations in Ubuntu search, various additional packages and toos for configuration an to enhance user friendliness, respective driveres on devices with NVIDIA graphics incl. Prime for switching and many more! You can find the script and further instructions here:
    www.tuxedo.sh

    TUXEDO WebFAI
    Reinstallation a la TUXEDO | System reset | automatic resinstallation
    With our fully automated installation you can easily run your own Linux installation exactly the way we do before shipping a new notebook!
    You can select from all the distributions we offer in our shop.
    TUXEDO WebFAI offers you various possibilities:
    + Try out various Linux distributions easily
    + System reset | Factory reset
    + Didn't choose something appropriate during order? Uncertain? Re-decided?
    With every TUXEDO you recieve a ready-to-go WebFAI USB stick!
    Further details on TUXEDO WebFAI are available at www.webfai.de




    Technische Details:

    Display / Bildschirm:
    Typ: LED-Backlight Display, matt/entspiegelt/non-glare
    Größe: 15,6" (39,62cm)
    Auflösung: Full-HD IPS-Panel, 1920 x 1080
    Der Öffnungswinkel der Displayscharniere beträgt etwa 140°
    Helligkeit: Maximal: 372 cd/m² Durchschnitt: 332.7 cd/m² Minimum: 7 cd/m²
    Kontrast: 890:1 (Schwarzwert: 0.39 cd/m²)
    ΔE Color 3.66 | 1.01-23.34 Ø6.8
    ΔE Greyscale 4.18 | 0.79-16.8 Ø7.1
    93% sRGB (Argyll) 61% AdobeRGB 1998 (Argyll)
    Gamma: 2.79

    Gehäuse:
    Material: Vollkommen aus Aluminium.
    Unibody bestehend aus 4 Teilen: Display-Oberschale, Gehäuse-Unterschale, Display-Rahmen und Tastatur-Schale. Alle vier Teile bestehen vollkommen aus Aluminium.
    Abmessungen: Breite: 37,5cm; Höhe: 1,6-2,0cm (Inkl. Standfüße!); Tiefe: 24,5cm
    Gewicht: ca. 1,6 kg inkl. Akku, je nach Ausstatung
    Wartung: Nach öffnen der Bodenplatte über eine Reihe an Schrauben sind alle Komponenten und Lüfter leicht zugänglich, zu warten, reinigen und auszutauschen.

    Akku:
    Großer 52 Wh Lithium-Ionen Akku. (Nach öffnen der Bodenplatte austauschbar.)
    Mini-Netzteil, nur 88x35x26mm (LxBxH), 100g bzw. 200g mit allen Kabeln
    Akkulaufzeit: (Mit unseren Optimierungsmaßnahmen!)
    Über 15 Stunden getestet mit elementary OS und Ubuntu 14.04

    We're testing battery time always in idle mode, at minimal display brightness, with keyboard backlight deactivated, Wi-Fi & Bluetooth disabled and without any further connected devices (USB, LAN, HDMI, VGA etc. unplugged!). We always test with integrated graphics when a dedicated and integrated graphics chip is installed.
    This way you get an information of maximal possible battery life. Starting from this, you can manage your individual battery life depending on your demands and to influence it, e.g. is keyboard backlight unnecessary during daylight. Bluetooth is also only needed to be turned on, if there's a Bluetooth device connected. Full display brightness as well is hardly always necessary.



    Processor:
    Sixth Generation Intel Core-i Prozessor, Skylake:




    Grafikkarte:
    Energiesparender in CPU integrierter Grafikchip:
    Intel HD Graphics 520

    Arbeitsspeicher:
    Hersteller und Typ: Crucial 1600 Mhz
    Installiert: 4 GB (1x 4 GB)
    Maximal: 16 GB
    Bestückung: 4 GB (1x 4 GB), 8 GB (1x 8 GB) oder 16 GB (1x 16 GB)

    Standard 2,5" HDD or SSD, max. 7mm height
    Manufacturer and speed see configurator
    Standard and maximum see configurator



    Fast M.2 SSDs
    Manufacturer and speed see configurator
    Standard and maximum see configurator





    Webcam / Notebook-Kamera:
    1,0 Megapixel (1,0 MP) Kamera inklusive Mikrophon

    Sound / Audio:
    High Definition Audio
    2 Lautsprecher: 2x 2W
    Integriertes Mikrophon

    Anschlüsse:
    1x USB 3.1 Typ-C Gen1 bis 5Gbit/s
    2x USB 3.0 Super-Speed
    2x USB 2.0 High-Speed
    1x HDMI 1.4 (max. 2560X1600@60Hz; 3840x2160@30Hz)
    1x Kopfhörer
    1x Card-Reader

    9-in-1 Card Reader
    - MMC / RSMMC
    - SD / SDHC / SDXC / Micro SD (Adapter necesssary)
    - MS / MS Pro / MS Duo



    We install Ubuntu and TUXEDO OS (based on Ubuntu with KDE Plasma Desktop) in the latest 64-bit version with long term support.

    With our fully automatic installation WebFAI you can easily perform a Linux installation exactly as we at TUXEDO Computers do it in our production! You can choose from all distributions that we also offer in our configurator. Depending on the distribution, you have the choice between different desktop interfaces. More backgrounds and a video demo as well as detailed instructions can be found here.

     

    For "self-installers" and all who are interested, we have set up a database with downloads, instructions, tips & tricks and offer Tomte, a tool that automatically makes our adjustments under Ubuntu, elementary OS and Linux Mint:

    • Help & Support Section
    • TUXEDO Tomte

     

     

    Encrypted Installation

    On request, we install your Linux system completely encrypted. The pre-installation as dual boot with Windows is technically not possible.
    Further details as well as a detailed introduction to encryption can be found here.

     

    Windows on request

    If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer, even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD!

     

    Windows Drivers

    The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively, you are free to download all Windows-Drivers from here.



    2 years pick up and return (12 months on wearing parts like battery & power supply)

    Optional: Up to 5 years pick up and return (12 months on wearing parts like battery & power supply)

     

    All devices have a maintenance-friendly design. Depending on the model, the essential hardware components such as processor, drive, hard disks, RAM, WIFI modules etc. can be accessed via maintenance flaps or removable floor trays. Furthermore the battery is replaceable if not stated differently. Of course, even after expiration of your warranty period, we're offering replacement parts and service for many years!

     

    For warranty cases, we'll provide you with a free return label after getting in touch with us. Warranty handling is done via our technical support. Please note our warranty conditions



    1x TUXEDO Book preinstalled & configured
    1x Power supply
    1x Power cord
    1x Recharchable battery
    1x First steps manual incl. short technical manual
    1x WebFAI USB pendrive (www.webfai.de) for Linux recovery
    1x Drivers for Windows downloadable

    Noise growth / Cooling / Ventilation / Fan
    Temperature controlled silent fan
    At low system workload/stress there is less heat emerging. The cooling system fans have to spin accordingly fast or slow or even turn themselves off completely. But the device doesn't produce any disturbing noises even at full load, no high frequency sounds or clatter, just air swooshing.

    Custom fan control with the TUXEDO Control Center
    With the TUXEDO Control Center you are able to control the behavior of the fans at yourself. This means that you get the ability to make your device as silent as possible. You are able to set the device almost passive cooled, without any fan noise most of the time!



    As accessories you can select an additional external display for enjoying dual display operating together with the laptop.

     

    Furthermore we deliver a wired or wireless keyboard including a mouse or an additional wired mouse. These input devices are produced by Logitech and are only available with German layout!

    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)
    • TUXEDO InfinityBook 15 - 15,6" matt (Archived)


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Delivery Time Frame

The stated delivery/production times apply from Mon. to Fri. 8 a.m. - 4 p.m. and of course refer to the time of receipt of payment.

Payments

If you pay by PayPal, Amazon-Pay or credit card and successfully complete the payment process immediately after placing your order, we will ship your order within the specified time. The same applies to payment on invoice for B2B. When paying in advance, you must allow 2-3 working days for the bank to process your payment.

Pre-orders

Delays in the start of production cannot be ruled out for pre-orders. However, we make every effort to avoid these. However, should there be any deviations in the delivery date, we will inform you in good time.

 

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

Hardware

Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


Find out more

Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


Find out more

System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


Find out more

Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Linux compatible
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Up to 5 Years Warranty
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Immediately ready for use
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Assembled in Germany
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German Data Privacy
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German Tech Support

Guidance

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.