Gemini 17 - Gen4: 240 Hz 1440p | Intel Core i9-14900HX | NVIDIA GeForce RTX 5070 Ti | max. 96GB RAM - TUXEDO Gemini 17 - Gen4 - INTEL - TUXEDO Computers

  • Notebooks
    • Notebooks/Laptops with preinstalled and configured Linux and more. TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha...
    • 10-14 inch
    • 15-16 inch
    • 17 inch
    • Immediate shipping
    • Business notebooks
    • Gaming-Notebooks
    • Mobility notebooks
    • Deep Learning AI
    • All Notebooks
  • Computers / PCs
    • Computers / PCs with Linux preinstalled & more TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) We deliver all TUXEDOs ready to go so you only have to unwrap,...
    • Mini Systems
    • Midi Systems
    • Maxi Systems
    • AMD Systems
    • Intel Systems
    • All Systems
  • Accessories
    • Here you will find accessories, components and peripherals for your TUXEDO system. Nothing suitable found here? Get in touch with us directly!
    • Batteries
    • Displays
    • Dockingstations
    • Books
    • Input Devices & Peripherals
    • Bags & Sleeves
    • Notebook Power Supplies & Cords
    • Components & Complements
      • Cables
      • Drives
      • Hard Disk Drives 2.5"
      • Memory
      • PC Power Supplies
      • SSDs 2.5"
      • SSDs m.2 (SATAIII and NVMe)
      • WiFi, LAN & Mobile Network
      • Licenses
  • B2B
    • In this category you can find equipment for your company, office, school, university or educational institution and servers and solutions. Appliances with CRM, ERP and merchandise management, cloud storage, cloud server for self-hosting, services...
    • Business notebooks
    • Business computers
  • Novelties
  •  
    • Notebooks
      • 10-14 inch
      • 15-16 inch
      • 17 inch
      • Immediate shipping
      • Business notebooks
      • Gaming-Notebooks
      • Mobility notebooks
      • Deep Learning AI
      • All Notebooks
    • Computers / PCs
      • Mini Systems
      • Midi Systems
      • Maxi Systems
      • AMD Systems
      • Intel Systems
      • All Systems
    • Accessories
      • Batteries
      • Displays
      • Dockingstations
      • Books
      • Input Devices & Peripherals
      • Bags & Sleeves
      • Notebook Power Supplies & Cords
      • Components & Complements
        • Cables
        • Drives
        • Hard Disk Drives 2.5"
        • Memory
          • DDR4 DIMM
          • DDR4 SO-DIMM
          • DDR5 DIMM
          • DDR5 SO-DIMM
        • PC Power Supplies
        • SSDs 2.5"
        • SSDs m.2 (SATAIII and NVMe)
        • WiFi, LAN & Mobile Network
        • Licenses
    • B2B
      • Business notebooks
      • Business computers
    • Novelties
  • Settings

  • Deutsch
  • English

  • Customer Account

  • Log in
  ATTENTION: To use our store you have to activate JavaScript and deactivate script blockers!  
Thank you for your understanding!


    • array(3) { ["graphic"]=> string(10) " 84,03 EUR" ["text"]=> array(2) { ["formated"]=> string(9) "84,03 EUR" ["plain"]=> float(84.0336) } ["raw"]=> float(84.0336) } Price: console.log("woooooo");
      excl. taxes & customs excl. Shipping

    • 10900248
    • [INFO] |

    • Assembling Time:
      Product gets built individually for you!
    • x

    High-Performance Desktop Replacement for Work and Play

    TUXEDO Gemini 17 - Gen4 - INTEL

     

    Goodbye, desktop PC. The TUXEDO Gemini 17 represents the classic desktop replacement notebook: a large screen, very powerful CPU and graphics card, good cooling, and a solid range of ports, including 2x DisplayPort 2.1 and HDMI 2.1, all housed in a portable, robust chassis in a unobtrusive workstation design, make the Gemini 17 a high-performance desktop replacement for work and play.

     

    This TUXEDO is Tailored to Your Needs, if ...

    ... you primarily use your notebook at your desk and carry it over short to medium distances, and are looking for high-end processor and graphics performance with a large 17.3-inch screen in a solid, yet comfortably portable chassis.

     

    Product Features

    Please click on the tiles below for detailed information.

    Icon CPU

    High-Performance CPU for Work & Play: Intel Core i9-14900HX

    24 Cores | 32 Threads | max. 115 Watts

    Icon GPU

    NVIDIA GeForce RTX 5070 Ti

    Max. 140 Watts | 12 GB GDDR7

    Icon Gehäuse

    Solid Desktop Replacement Chassis in a Professional Workstation Design

    39.7 x 26.5 x 2.9 cm | 2.8 kg

    Icon Display

    Large 17,3-inch Display with High Color Gamut

    2560 x 1440 | 100% DCI-P3 | 240Hz

    Icon Akku

    73 Wh Battery

    USB-C Charging (100W)

    Icon Speicher

    Up to

    8 TB SSD and 96 GB RAM

    2x M.2 SSD | 2x SO-DIMM DDR5 RAM

    Icon Anschlüsse

    Solid Ports Selection

    2x DisplayPort 2.1 | 1x HDMI 2.1 | 4x USB

    High-Performance CPU: Intel Core i9-14900HX with 24 Cores!

    Masterclass-Multitasking: With a whole 24 cpu cores (consisting of 8 performance-optimized cores and 16 efficiency-optimized cores), the Intel Core i9-14900HX is a top-class computing powerhouse! With single-core speeds of up to 5.8 GHz, the Core i9-14900HX is also an excellent choice for gaming.

    Intel Alder Lake H Mobilprozessor Banner

    Using Intel's Hyperthreading technology, the processor can run up to 32 tasks (so-called "threads") simultanously, promising exceptional multicore speed, which is fed by up to 115 watts in the Gemini 17.

    Under low load, the more power-saving Efficient-cores allow very quiet to silent operation thanks to the laptop's large cooling capacity.

    ×

    High-End Level Graphics With 12GB VRAM

    The Gemini 17 - Gen4 is the first in this product series to feature a graphics card from the high-end segment: Depending on the performance profile, the GeForce RTX 5070 Ti, which can be run at up to the maximum 140 watts specified by NVIDIA, is suitable for games with highest detail settings, memory-intensive 3D renderings, and professional video editing thanks to its generous 12 GB GDDR7 VRAM and quality-enhanced DLSS4.

    NVIDIA Grafik-Banner
    ×

    Solid Desktop Replacement Chassis in Classic Workstation Design

    The Gemini 17 is not meant as flashy ultra-thin laptop for a vernissage or trendy café. It is not built to be seen. It is built for those who do and who prefer a classic Desktop replacement workstation in a reasonably portable form factor.

    TUXEDO Gemini 17

    With an overall height of just under 2.9 cm and a weight of 2.8 kg, the Linux desktop replacement is not designed to be carried around all the time, but nevertheless allows comfortable transportation over short to medium distances with ease.

    In return, users are rewarded with a more capable cooling system that allows either higher performance or quieter fan noise than on many thin-and-light competitors, a large 17.3-inch monitor for getting your work done comfortably even without the need for an external screen, and a solid ports selection.

    TUXEDO Gemini 17

    The black, robust enclosure consisting of aluminum (display lid) and rigid plastics (upper and bottom shell) features a classic, mostly muted workstation look, whose understatement without LED bells and whistles also qualifies the TUXEDO Gemini 17 for professional use.

    The big clickpad with integrated mouse buttons measures 150 x 90 mm, while the quiet membrane keyboard including full 4-row numpad for faster number entry comes with a multi-color adjustable backlight for working comfortably in dimly lit environments.

    TUXEDO Gemini 17 - Gen3 - AMD
    ×

    17.3-Inch Display with 100% DCI-P3 and 240Hz

    For a laptop that is meant to replace a stationary desktop PC, it is essential to have a big and high quality display, which allows productive work and immersive gaming without the need to connect an external monitor.

    The 38.3 x 21.5 cm screen provides a sharp, detailed rendering of texts, photos, movies and games due to a resolution of 2560 x 1440 pixels. Thanks to its 100% DCI-P3 color gamut, which covers around 25% more colors than the default sRGB color space, the Gemini 17 is suited for professional image editing and gaming in high frame rates with up to 240Hz.

    TUXEDO Gemini 17 - Gen2 display
    ×

    73Wh Battery and USB-C Charging

    With a high-performance CPU based on a desktop pc chip and entry-level high-end graphics card, the TUXEDO Gemini 17 is primarily designed to be a portable desktop replacement powerhouse. Equipped with an internally screwed 73 Wh battery, the Gemini 17 nevertheless allows the flexible use of the Linux workstation laptop away from the wall outlet for several hours.

    For unleashing full performance, the laptop is powered by a compact 230W power supply, while very small and light 100W USB-C chargers can also be used for lighter use like web browsing and office tasks at heavily reduced performance.

    For an energy-saving operation, we recommend our pre-configured, tuned power profiles as well as the manual settings for CPU power limit control (TDP) in our inhouse-developed and on your TUXEDO laptop pre-installed TUXEDO Control Center.

    For stationary use plugged into a wall outlet, battery charge control ("Flexicharger") via the UEFI / BIOS as well as via the above-mentioned TUXEDO Control Center lets you define charge limits for increasing your battery's life span.

    ×

    Up to 8 TB SSD Storage and 96 GB DDR5 RAM

    As a matter of course for a desktop replacement notebook, TUXEDO Gemini 17 features both upgradable SO-DIMM RAM slots and expandable M.2 SSD mass storage.

    After removing the bottom panel, which of course is covered by the warranty, 2x DDR5 SO-DIMM RAM slots for up to 96 GB and 2x M.2 SSD storage slots for up to 8 Terabytes are equally accessible for replacement as standard components like the Wi-Fi card, the internally screwed battery or the two fans.

    For even more storage space, you get 10 GB myTUXEDO cloud storage for free with every TUXEDO laptop or PC. This way, you can access your data conveniently and securely (encrypted and hosted in compliance with german data protection regulations) at any time from anywhere and with any Internet-capable laptop, PC or smartphone.

    ×

    2x DisplayPort 2.1, 1x HDMI 2.1 and 4x USB

    2x DisplayPort 2.1 via USB-C and HDMI 2.1 allow to hook up 3 external high-resolution monitors, which are all connected to the powerful NVIDIA graphics card for best performance. Together with the notebook display, 4 screens can be used simultaneously.

    In addition to the two USB-C ports, from which the one on the right allows charging the laptop via a USB-C power adapter (100W | 20V / 5A), the Gemini 17 also provides 2x USB-A for classic peripherals as well as the obligatory 2-in-1 audio jack and RJ45 LAN port.

    Gemini 17 left ports

    From left to right: Kensington Lock, USB-A 3.2 Gen1, 2-in-1 headphone microphone jack

    Gemini 17 back ports

    From left to right: RJ45 LAN, HDMI 2.1, power socket, USB-C 3.2 Gen2 (incl. DisplayPort 2.1)

    Gemini 17 right ports

    From left to right: USB-A 3.2 Gen2, USB-C 3.2 Gen2 (incl. DisplayPort 2.1 | PowerDelivery DC-In)

    ×


    Configure and order now
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL
    • TUXEDO Gemini 17 - Gen4 - INTEL

    Technical Details

    Display / Monitor

    Modern displays with IPS panels have bright areas along the frame as a normal characteristic. This has hardly any influence on everyday operation, not least because the displays are optimized for daylight operation. It can only be minimized, but not completely avoided, regardless of the manufacturer and for manufacturing reasons. Details on pixel error classes can be found here.

     

    17.3'' WQHD IPS | 240Hz
    Type: LED-Backlight display, matte / non-glare
    Viewing angles: 89°/89°/89°/89°
    Refresh rates: 240Hz, 60Hz
    Resolution: 2560 x 1440 pixels
    Color gamut: 100 % DCI-P3, 100 % sRGB
    Brightness: 300 nits
    Contrast: 1000:1
    Additional features: MUX switch
    Display model:BOE NE173QHM-NZ1
    Internal display connection (changeable via UEFI): 
    - iGPU: MsHybrid (NVIDIA Optimus)
    - dGPU: dGPU Only (via MUX switch)

    For technical production reasons, the measured values always vary slightly from panel to panel. More information

    Opening angle: ~ 130°

     

    Chassis

    Materials:
    Display lid made of aluminum, display frame, upper and bottom shell are made of plastics

    Dimensions:
    Width: 39.7 cm; Height: 2.9 cm; Depth: 26,5 cm
    Weight: 2.8 kg incl. battery

     

    Keyboard and Touchpad

    Full size keyboard with number pad.
    Multicolor backlit keyboard, means that the writing on the keys have backlight! Brightness can be controlled and deactivated by special keys.
    TUX super-key on all layouts!

    Very large precision clickpad (150 x 90 mm) with integrated buttons and multi-gesture- & scroll-function

     

    Battery & power supply

    Large 73 Wh battery, Lithium polymer
    Changeable (screwed inside)

    Power supply: 230 Watts (20 V / 11.5 A)
    155 x 75 x 25 mm | 675 g incl. power cord | Barrel plug (Length: 10 mm | Inner diameter: 2.5 mm | Outer diameter:  5.5 mm)

    Power can also be supplied via USB-C (USB Power Delivery | 100 watts).
    Requirement: 100W (20V / 5A)
    For more information, please have a look at our article Charging via USB-C power supply (Power Delivery DC-In).

     

    Main processor

    Intel Core i9-14900HX
    (24 Cores (8 Performance cores | 16 Efficient cores) | 32 Threads | Max. 5,8 GHz | 36 MB Intel Smart Cache, 125 W*)

    * Maximum sustainable performance at full fan speed.

     

    Graphics card

    NVIDIA GeForce RTX 5070 Ti | 12 GB GDDR7 VRAM | up to 115 W TGP (+25 W Dynamic Boost)*

    * Graphics power depends on the active performance profile (Quiet, Balanced, Performance) 

    Energy efficient CPU integrated Graphics:
    Intel UHD Graphics | 32 Execution Units (EUs) | max. 1.65 MHz graphics frequency

    It is possible to drive 4 displays at the same time (3x external screens plus the internal notebook display.)
    Max. resolution (HDMI 2.1): 3840 x 2160 @ 120 Hz or 7.80 x 4320 @ 60 Hz
    Max. resolution (DisplayPort 2.1): 3840 x 2160 @ 240Hz or 7680 x 4320 @ 60Hz

     

    Memory

    Type: DDR5 SO-DIMM (up to 5600 MT/s)
    Manufacturer and speed see configurator
    Default and maximum see configurator
    Performant Dual Channel mode (2 slots)

     

    Mass storage (SSD / HDD)

    Two slots for super fast SSDs in space-saving M.2 form factor

    2x M.2 2280 SSD via PCI Express 4.0 x4

     

    Communication / Network

    Wired/LAN: 10/100/1000Mb LAN

    Wireless/WIFI:
    Intel Wi-Fi 6E AX211:
    Interface: M.2 2230 / CNVio2
    Wireless LAN / WLAN standards: 802.11 ac/a/b/g/n/ax
    Bands: 2.4GHz, 5GHz, 6GHz
    Communication channels: 2x2
    Transfer rate: 300 Mbit/s (2.4GHz WIFI) / 2.4Gbps (5GHz WIFI)

    Bluetooth:
    Integrated in above Intel Dual Band Wi-Fi 6E AX211
    Version: Dual Mode Bluetooth 5.3

     

    Webcam / Laptop camera

    FullHD (1080p) Webcam / camera including microphone

     

    Sound / Audio

    High Definition Audio
    2 speakers: 2x 2W
    Integrated microphone

     

    Ports

    Left side (from left to right):
    - Kensington Lock
    - USB-A 3.2 Gen1 (5GBit/s)
    - 2-in-1 audio jack (mic-in, headphone-out)

    Right side (from left to right):
    - USB-A 3.2 Gen2 (10GBit/s)
    - USB-C 3.2 Gen2 (Hardwired to: dGPU | DisplayPort 2.1 (80GBit/s) | PowerDelivery DC-In*)

    Back side (from left to right):
    - RJ45 1 GBit LAN
    - HDMI 2.1 (Hardwired to: dGPU | G-SYNC | HDCP 2.3)
    - Power plug (DC-In)
    - USB-C 3.2 Gen2 (Hardwired to: dGPU | DisplayPort 2.1 (80GBit/s) | NO PowerDelivery DC-In)

    *Requirement: 20V / 5A (100 Watts)

     

    Security

    - Kensington-Lock mounting
    - Webcam & audio can be deactivated directly via the UEFI / BIOS
    - Wifi & Bluetooth can be deactivated directly via the UEFI / BIOS
    - TPM 2.0

     

    Cooling System & Fan



    Number of fans: 2
    Size of the fans: 60mm x 11mm
    Cooling capacity (CPU + GPU | 100% fan speed): 180W (sustained)

    Temperature controlled fan
    At low system workload, there is less heat emerging. The cooling system fans can spin accordingly slow or even turn themselves off completely. Depending on the chassis, cooling system and CPU and GPU, high to very high fan noise (air swooshing) is produced under full load. Thinner notebooks normally tend to get louder due to less cooling capacity.

    Custom performance and fan control with the TUXEDO Control Center
    With the TUXEDO Control Center you are able to control the performance and the behavior of the fans by yourself. This means that you get the ability to make your device as quiet as possible. By heavily reducing the performance you are able to set the device almost passive cooled, without any fan noise most of the time!



    Configure and order now


    System & Service

    Operating systems

    We install Ubuntu and TUXEDO OS (based on Ubuntu with KDE Plasma Desktop) in the latest 64-bit version with long term support.

    With our fully automatic installation WebFAI you can easily perform a Linux installation exactly as we at TUXEDO Computers do it in our production! You can choose from all distributions that we also offer in our configurator. Depending on the distribution, you have the choice between different desktop interfaces. More backgrounds and a video demo as well as detailed instructions can be found here.

     

    For "self-installers" and all who are interested, we have set up a database with downloads, instructions, tips & tricks and offer Tomte, a tool that automatically makes our adjustments under Ubuntu, elementary OS and Linux Mint:

    • Help & Support Section
    • TUXEDO Tomte

     

     

    Encrypted Installation

    On request, we install your Linux system completely encrypted. The pre-installation as dual boot with Windows is technically not possible.
    Further details as well as a detailed introduction to encryption can be found here.

     

    Windows on request

    If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer, even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD!

     

    Windows Drivers

    The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively, you are free to download all Windows-Drivers from here.

     

    UEFI firmware

    With all our notebooks, you have the possibility to protect your privacy already on firmware level using the UEFI (Unified Extensible Firmware Interface).

     

    For this purpose, the following functions can be completely deactivated:

    • Intel Management Engine (IntelME)
    • Webcam
    • Audio (Microphone & Sound)
    • WLAN & Bluetooth

     

    In addition, our Premium UEFI firmware allows chipset-specific settings and definitions for hardware components in order to run adjust the device optimally to your use case.

     

    Please note: All notebooks built in 2021 and later do not support switching the UEFI firmware to the outdated BIOS firmware standard.

     

    Warranty

    2 years pick up and return (12 months on wearing parts like battery & power supply)

    Optional: Up to 5 years pick up and return (12 months on wearing parts like battery & power supply)

     

    All devices have a maintenance-friendly design. Depending on the model, the essential hardware components such as processor, drive, hard disks, RAM, WIFI modules etc. can be accessed via maintenance flaps or removable floor trays. Furthermore the battery is replaceable if not stated differently. Of course, even after expiration of your warranty period, we're offering replacement parts and service for many years!

     

    For warranty cases, we'll provide you with a free return label after getting in touch with us. Warranty handling is done via our technical support. Please note our warranty conditions

     

    Package Contents

    1x TUXEDO Book preinstalled & configured
    1x Power supply
    1x Power cord
    1x Recharchable battery
    1x First steps manual incl. short technical manual
    1x WebFAI USB drive (www.webfai.de) for Linux recovery
    1x Drivers for Windows downloadable
    1x For the installation of own SSDs or HDDs necessary screws



    Configure & Order

    Current Configuration
    Product No.: 10900248

    • [[ configurationAvailableNow() ? '' : 'Preorder now!' ]]


    • excl. taxes & customs excl. Shipping
      x

    was successfully added to your shopping cart.
    OK Show cart

    excl. taxes & customs excl. Shipping

    Delivery Time Frame

    The stated delivery/production times apply from Mon. to Fri. 8 a.m. - 4 p.m. and of course refer to the time of receipt of payment.

    Payments

    If you pay by PayPal, Amazon-Pay or credit card and successfully complete the payment process immediately after placing your order, we will ship your order within the specified time. The same applies to payment on invoice for B2B. When paying in advance, you must allow 2-3 working days for the bank to process your payment.

    Pre-orders

    Delays in the start of production cannot be ruled out for pre-orders. However, we make every effort to avoid these. However, should there be any deviations in the delivery date, we will inform you in good time.

     

    Service & Support

    Welcome to TUXEDO Support - how can we help you?

    Linux at TUXEDO

    Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
    Let the advantages and services convince you!

    Hardware

    Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

    Questions and Answers

    Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


    Find out more

    Instructions and Tips

    Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


    Find out more

    System Recovery

    Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


    Find out more

    Technical Service

    Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
    An extra function is available in your customer account for repair requests (RMA).

     

    Contact

    We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times, you can contact our team with your request by e-mail. You will receive confirmation of receipt within approximately 15 minutes. If not, please feel free to contact us by phone. Please include your order number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

    We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

    An extra function is available in your customer account for repair requests (RMA).

     

    Image of Tux

    Linux compatible
    image of 5 years warranty badge

    Up to 5 Years Warranty
    stylized image of a Rocket

    Immediately ready for use
    image of germany with a wrench in the center

    Assembled in Germany
    image of germany with a section sign in the center

    German Data Privacy
    stylized image of a tech support worker

    German Tech Support

    Guidance

    • Service & Support
    • B2B


    Mo - Fr: 9-13 & 14-17h
    +49 (0) 821 / 8998 2992

    About TUXEDO

    • Why TUXEDO
    • TUXEDO Control Center
    • TUXEDO Tomte
    • TUXEDO WebFAI
    • TUXEDO OS
    • TUXEDO Aquaris
    • Individual logos and keyboards

    Help & Support

    • Frequent questions (FAQ)
    • Downloads & Drivers
    • System Diagnostics
    • Instructions
    • Help with my device
    • Revocation right
    • Shipping costs & delivery times
    • Payment methods

    News & more

    • News & Blog
    • Press
    • Newsletter
    • Event Calendar
    • Jobs & Career
    • Sponsoring

    Community


    Your Linux specialist since 2004

    • Accessibility
    • Privacy policy
    • Imprint
    • Battery disposal
    • Conditions of Use

    Shipping costs & delivery times

    We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

     


    Free shipping within Germany

    There are no shipping costs within Germany for goods worth €100 or more.

     

    7.99 € shipping cost at max!

    No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

    • 7.99 € shipping fee for all orders below 100 € of goods
    • Free shipping from 100 € total value of goods

    You can check all occurring shipping costs or if we even deliver for free right before sending your order!

     


    International delivery

    Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
     

    Taxes and customs outside the EU:

    For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
    Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence.

    The processing of orders outside the EU may currently be subject to significant delays due to the respective customs authorities. Unfortunately, we have no influence over this and therefore ask you to check your shipment tracking daily. If the status of your shipment does not change for more than a week, please contact our customer service.

    Thank you for your understanding!

     

     
    ⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
    Country Shipping Fee Free Shipping From
    Albania 99,00 EUR -
    Andorra 59,00 EUR -
    Belarus
    (Temporarily no delivery possible)
    59,00 EUR -
    Belgium 8,49 EUR 100 EUR
    Bulgaria 15,99 EUR 160 EUR
    Denmark 8,49 EUR 100 EUR
    Estonia 15,99 EUR 160 EUR
    Faroe Islands 129,00 EUR -
    Finland 14,99 EUR 150 EUR
    France
    (Overseas France excluded)
    9,99 EUR 120 EUR
    Greece 22,90 EUR -
    United Kingdom
    (Overseas Territories excluded)
    9,99 EUR 120 EUR
    Hong Kong 199,00 EUR -
    India 199,00 EUR -
    Ireland 14,99 EUR 150 EUR
    Island 129,00 EUR -
    Italy 9,99 EUR 120 EUR
    Japan 99,00 EUR -
    Canada 99,00 EUR -
    Croatia 34,90 EUR 500 EUR
    Latvia 15,99 EUR 160 EUR
    Lithuania 15,99 EUR 160 EUR
    Luxembourg 8,49 EUR 100 EUR
    Macau 199,00 EUR -
    Malta 34,90 EUR 500 EUR
    Macedonia 59,00 EUR -
    Moldova 199,00 EUR -
    Monaco 19,00 EUR -
    Montenegro 99,00 EUR -
    Netherlands
    (Dutch Carribean excluded)
    8,49 EUR 100 EUR
    Norway 14,99 EUR 150 EUR
    Austria 8,49 EUR 100 EUR
    Poland 15,99 EUR 160 EUR
    Portugal 14,99 EUR 150 EUR
    Romania 15,99 EUR 160 EUR
    San Marino 9,99 EUR 120 EUR
    Sweden 14,99 EUR 150 EUR
    Switzerland 13,99 EUR 150 EUR
    Serbia 34,90 EUR 500 EUR
    Singapore 199,00 EUR -
    Slovakia 15,99 EUR 160 EUR
    Slovenia 15,99 EUR 160 EUR
    Spain
    (Canary Islands excluded)
    14,99 EUR 150 EUR
    Czech Republic 15,99 EUR 160 EUR
    Ukraine
    (Temporarily no delivery possible)
    129,00 EUR -
    Hungary 15,99 EUR 160 EUR
    USA
    (including Hawaii)
    99,00 EUR -
    United Arabic Emirates 199,00 EUR -
    Cyprus 34,90 EUR 500 EUR
    Qatar 199,00 EUR -
    ⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

     


    Time of delivery

    If not stated differently in the article's description, we deliver goods in:

    • 7-10 working days within Germany
    • 10-12 working days outside Germany

    For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
    For goods delivered as download, there will be no shipping fees due.
    Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

    Self-pick-up of orders is not possible, unfortunately.