InfinityBook S 15 - Gen8 - TUXEDO InfinityBook S 15 - Gen8 - TUXEDO Computers

  • Notebooks
    • Notebooks/Laptops with preinstalled and configured Linux and more. TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha...
    • 10-14 inch
    • 15-16 inch
    • 17 inch
    • Immediate shipping
    • Business notebooks
    • Gaming-Notebooks
    • Mobility notebooks
    • Deep Learning AI
    • All Notebooks
  • Computers / PCs
    • Computers / PCs with Linux preinstalled & more TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) We deliver all TUXEDOs ready to go so you only have to unwrap,...
    • Mini Systems
    • Midi Systems
    • Maxi Systems
    • AMD Systems
    • Intel Systems
    • All Systems
  • Accessories
    • Here you will find accessories, components and peripherals for your TUXEDO system. Nothing suitable found here? Get in touch with us directly!
    • Batteries
    • Displays
    • Dockingstations
    • Books
    • Input Devices & Peripherals
    • Bags & Sleeves
    • Fan Merchandise
    • Notebook Power Supplies & Cords
    • Components & Complements
      • Cables
      • Drives
      • Hard Disk Drives 2.5"
      • Memory
      • PC Power Supplies
      • SSDs 2.5"
      • SSDs m.2 (SATAIII and NVMe)
      • WiFi, LAN & Mobile Network
      • Licenses
  • B2B
    • In this category you can find equipment for your company, office, school, university or educational institution and servers and solutions. Appliances with CRM, ERP and merchandise management, cloud storage, cloud server for self-hosting, services...
    • Business notebooks
    • Business computers
  • Novelties
  •  
    • Notebooks
      • 10-14 inch
      • 15-16 inch
      • 17 inch
      • Immediate shipping
      • Business notebooks
      • Gaming-Notebooks
      • Mobility notebooks
      • Deep Learning AI
      • All Notebooks
    • Computers / PCs
      • Mini Systems
      • Midi Systems
      • Maxi Systems
      • AMD Systems
      • Intel Systems
      • All Systems
    • Accessories
      • Batteries
      • Displays
      • Dockingstations
      • Books
      • Input Devices & Peripherals
      • Bags & Sleeves
      • Fan Merchandise
      • Notebook Power Supplies & Cords
      • Components & Complements
        • Cables
        • Drives
        • Hard Disk Drives 2.5"
        • Memory
          • DDR4 DIMM
          • DDR4 SO-DIMM
          • DDR5 DIMM
          • DDR5 SO-DIMM
        • PC Power Supplies
        • SSDs 2.5"
        • SSDs m.2 (SATAIII and NVMe)
        • WiFi, LAN & Mobile Network
        • Licenses
    • B2B
      • Business notebooks
      • Business computers
    • Novelties
  • Settings

  • Deutsch
  • English

  • Customer Account

  • Log in
  ATTENTION: To use our store you have to activate JavaScript and deactivate script blockers!  
Thank you for your understanding!


    • array(3) { ["graphic"]=> string(10) " 83,19 EUR" ["text"]=> array(2) { ["formated"]=> string(9) "83,19 EUR" ["plain"]=> float(83.1933) } ["raw"]=> float(83.1933) } Price: console.log("woooooo");
      excl. taxes & customs excl. Shipping

    • 10900215
    • [INFO] |

    • Assembling Time:
      Product gets built individually for you!
    • x

    Light and compact office allrounder

    TUXEDO InfinityBook S 15 - Gen8

     

    Big screen, small case: 15.6'' Linux business notebook in a 14'' form factor

    The InfinityBook S 15 combines performance and efficiency as well as a pleasantly large 15.6-inch screen and a full-size keyboard including number pad with a maximally small form factor due to its very compact design with ultra thin display bezels all around.

    The 2 cm thin and 1.7 kg light, robust aluminum chassis features an Intel Core i5-1340P or Core i7-1360P with 12 CPU cores each and a thermal design power of up to 28 watts for handling all office and everyday tasks with ease yet an energy-saving operation.

    CPU performance
     
    Graphics performance
     
    Mobility
     
    Battery life
     

    Flanked by up to 64 GB of DDR5 RAM and 8 terabytes of high-speed SSD storage, a large 73 Wh battery for around 8 hours of runtime, and Thunderbolt 4 with USB-C charging, the compact office all-rounder is a great ultra-portable companion for work and home.

    Icon CPU

    Up to

    Intel Core i7-1360P

    12 Cores | 16 Threads | 28 Watts TDP

    Icon Gehäuse

    Thin and light aluminum chassis

    35.7 x 2 x 22.1 cm | 1.74 kg

    Icon Display

    15,6'' Full HD display

    1920 x 1080 | 90+ % sRGB

    Icon Akku

    73 Wh battery

    Up to 8 hours | incl. battery charging control

    Icon Speicher

    Up to

    8 TB SSD and 64 GB RAM

    2x M.2 SSD and 2x DDR5-RAM

    Icon Anschlüsse

    Thunderbolt 4, HDMI and 4x USB

    Up to 3 external monitors | Power Delivery DC-In

    High multitasking performance
    thanks to 12 CPU cores.

    In the InfinityBook S 15 you have the choice between the Intel Core i7-1360P (max. 5.0 GHz) and the Core i5-1340P (max. 4.6 GHz). Both CPUs are equipped with 8 energy-saving Efficient-cores and 4 faster Performance-cores and are specified to run with a Thermal Design Power of 28 watts.

    At low system load, only the 8 Efficient-cores are active and help to save power, while the 4 faster Performance-cores additionally get into the game when the system gets under high processing load. Thanks to hyperthreading technology, the P-cores can process up to 8 threads, resulting in a total of 16 threads together with the E-cores.

    This leads to a great multi-core performance for heavy multitasking workloads. You want to work on several different projects and with many open apps at the same time? You need enough processing power for image or video editing projects? Go for it!

    Intel 12 core CPU banner
    ×

    Thin and light aluminum chassis

    Thanks to an ultra space-saving form factor with very slim display bezels and a footprint of only 357 x 221 mm with a height of only 19.9 mm, the extra compact Linux office all-rounder not only achieves a screen-to-body ratio of 92%, but also includes a 15.6-inch Full HD display on case dimensions that were typical for 14-inch notebooks only a few years ago.

    This makes the InfinityBook S 15 one of the smallest 15.6-inch laptops on the market, combining a pleasently large screen with an ultra portable chassis and - despite its aluminum case material - a light weight of only 1.74 kg.

    The unobtrusive appearance of the partial aluminum chassis in discreet matte black relies on the metal material for transport protection and stability on the outer surfaces (display lid and bottom panel), while the base unit is made of robust plastic.

    TUXEDO InfinityBook S 15 ports closeup

    A little but smart feature only becomes apparent when opening the lid of the Linux office laptop: The special Lift-up hinge, which uses the rear edge of the display lid as a stand and thus raises the notebook by about one and a half centimeters, ensure a better airflow on the case's underside as well as an ergonomic typing position thanks to the slightly angled keyboard surface.

    For productive work, the pleasantly quiet membrane keyboard has a practical, 4-column number pad for typing-in numeric values quickly as well as a pleasantly clean and professional-looking white keyboard backlight for comfortable working under dim light conditions.

    TUXEDO InfinityBook S 15 keyboard closeup
    ×

    15.6-inch Narrow Bezel display

    Despite its handy-compact design, the TUXEDO InfinityBook S 15 integrates a 34.5 x 19.5 cm 15.6-inch display, which features a detailed resolution with 1920 x 1080 pixels and offers decent image quality for private and professional use with over 90% sRGB color gamut as well as pleasantly bright 300 nits of luminance.

    The panel's matte coating and the IPS-typical wide viewing angles ensure a pleasant work experience even in bright indoor environments without distracting reflections.

    TUXEDO InfinityBook S 15 display
    ×

    73 Wh battery for a full working day

    The large 73 Wh battery allows for around 7 to 8 hours in practical office tasks with medium display brightness (~ 150 nits) and browsing the web. At idle runtimes of up to 16 hours are achievable with the big Linux business laptop.

    When the battery finally needs recharging, the compact 90 watts power supply features a light weight of around 460 grams (incl. power cord) and handy dimensions of 126 x 51 x 30 mm. Alternatively the InfinityBook S 15 can be charged via Thunderbolt 4 using a USB-C power supply rated at 20V and min. 3.25A.

    TUXEDO InfinityBook S 15 display

    For an energy-saving operation, we recommend our specially tuned power profiles as well as the manual CPU power limit control in our self-developed TUXEDO Control Center, which is already pre-installed on your TUXEDO laptop.

    For stationary use plugged into a wall outlet, battery charge control ("Flexicharger") via the UEFI / BIOS as well as via the above-mentioned TUXEDO Control Center lets you define charge limits for increasing your battery's life span.

    ×

    Up to 8 TB SSD storage and 64 GB DDR5 RAM

    Of course, the TUXEDO InfinityBook S 17 features slots for exchangable SO-DIMM RAM as well as expandable M.2 SSD mass storage.

    After removing the Linux laptop's bottom panel, which is of course covered by the warranty, two RAM slots for up to 64 GB of fast DDR5 memory with up to 4800 MHz clock speeds as well as two M.2 SSDs for max. 8 terabytes with PCIe 4.0 high-speed connection are easily accessible for replacement.

    For even more storage space, you get 10 GB myTUXEDO cloud storage for free with every TUXEDO laptop or PC. This way, you can access your data conveniently and securely (encrypted and hosted in compliance with german data protection regulations) at any time from anywhere and with any Internet-capable laptop, PC or smartphone.

    TUXEDO InfinityBook S 15 RAM and SSD location

    Image shows the slightly larger InfinityBook S 17

    ×

    Thunderbolt 4, Power Delivery
    and 2x USB Type C

    Important for office work is a good port selection for data exchange or for connecting external monitors. The TUXEDO InfinityBook S 15 comes with several connectivity options:

    The Thunderbolt 4 port offers data speeds of max. 40 Gbit/s and integrates DisplayPort for connecting up to two external 4K monitors as well as and Power Delivery DC-In* for charging the notebook via a practical USB-C power adapter (20V, min. 3.25A).

    In addition to HDMI 2.0 for connecting a third external screen, there are 2x USB-A and 2x USB-C ports in total, as well as a microSD card reader and the obligatory RJ 45 LAN port. The connectivity setup is completed by a combined headphone jack and microphone input as well as the Kensington Lock.

    The connectivity is rounded off by the jack plugs for microphone and headphones and the obligatory Kensington cable lock.

    * For more information, please have a look at our article Charging via USB-C power supply (Power Delivery DC-In).

    InfinityBook S 15 left ports

    From left to right: Power connector, HDMI 2.0, USB-A 3.2 Gen2, USB-C 3.2 Gen2, Thunderbolt 4 (USB-C)

    InfinityBook S 15 right ports

    From left to right: 2-in-1 audio (headphone + mic), microSD card reader, USB-A 2.0, power button, Gigabit LAN (RJ 45), Kensington Lock

    ×


    Configure and order now
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8
    • TUXEDO InfinityBook S 15 - Gen8

    Technical Details

    Display / Monitor

    Modern displays with IPS panels have bright areas along the frame as a normal characteristic. This has hardly any influence on everyday operation, not least because the displays are optimized for daylight operation. It can only be minimized, but not completely avoided, regardless of the manufacturer and for manufacturing reasons. Details on pixel error classes can be found here.

     

    15.6'' (39.6 cm) Full HD IPS
    Type: LED-Backlight display, matte / non-glare
    Viewing angles: 89°/89°/89°/89°
    Refresh rate: 60 Hz
    Resolution: 1920 x 1080 pixels
    Color gamut: 90 % sRGB
    Brightness: ~300 nits
    Contrast: 700:1
    Display model: BOE NV156FHM-N4M Rev. 0,​​​​ BOE NV156FHM-N63

    For technical production reasons, the measured values always vary slightly from panel to panel. More information

    Opening angle: ~ 130°

     

    Chassis

    Materials:
    Display lid and bottom panel made of aluminum. Display frame and base unit are made of plastic.

    Dimensions:
    Width: 357 mm; Depth: 220,5 mm; Height: 19,9 mm
    Weight: 1,74 kg incl. battery

     

    Keyboard and Touchpad

    Full size keyboard with number pad.

    White backlight; Means that the writing on the keys have backlight! Brightness can be controlled and deactivated by special keys.
    TUX super-key on all layouts!

    Big precision clickpad with integrated buttons and multi-gesture- & scroll-function

     

    Ports

    Left side (from left to right):
    - Power plug (DC-In)
    - HDMI 2.0
    - USB-A 3.2 Gen2
    - USB-C 3.2 Gen2
    - Thunderbolt 4 (USB-C)

    Right side (from left to right):
    - 2-in-1 audio (headphone + mic)
    - microSD card reader
    - USB-A 2.0
    - power button
    - Gigabit LAN (RJ 45)
    - Kensington Lock

     

    Security

    - Kensington-Lock mounting
    - Intel Management Engine (Intel ME) can be disabled directly via the BIOS
    - Webcam & audio (only on Intel CPUs) can be deactivated directly via the BIOS
    - WLAN & Bluetooth can be deactivated directly via the BIOS

    - TPM 2.0 chip (can be activated/deactivated via BIOS)

     

    Battery & power supply

    73 Wh polymer smart lithium-ion battery
    Changeable (internally screwed and fixed by tape, but easy to detach)

    90 W compact power supply (AC) | 126 (L) x 51 (W) x 30 (H) mm | 0,46 kg (incl. power cord) | 100 - 240V | 50 - 60 Hz | Current (DC) Output 19 V, 4.74 A

    Power can also be supplied via USB-C. Requirement: 20V, min. 3.25A
    For more information, please have a look at our article Charging via USB-C power supply (Power Delivery DC-In).

    Shipping Mode (mode for minimizing battery discharge in the off state)

    Battery life:
    Up to 16 hours at min. display-brightness, without Wifi & Bluetooth, without keyboard backlit, in idle mode
    Up to 8 hours at medium brightness with Wifi, at office work

    We're testing battery time always in idle mode, at minimal display brightness, with keyboard backlight deactivated, Wi-Fi & Bluetooth disabled and without any further connected devices (USB, LAN, HDMI, VGA etc. unplugged!). We always test with integrated graphics when a dedicated and integrated graphics chip is installed.
    This way you get an information of maximal possible battery life. Starting from this, you can manage your individual battery life depending on your demands and to influence it, e.g. is keyboard backlight unnecessary during daylight. Bluetooth is also only needed to be turned on, if there's a Bluetooth device connected. Full display brightness as well is hardly always necessary.

     

    Main processor

    Intel Core i5-1340P
    (12 cores (8 Efficient-cores | 4 Performance-cores) | 16 Threads | Max. 4,6 GHz | 12 MB L3-Cache, 28 W TDP)

    Intel Core i7-1360P
    (12 cores (8 Efficient-cores | 4 Performance-cores) | 16 Threads | Max. 5,0 GHz | 18 MB L3-Cache, 28 W TDP)

     

    Graphics card

    Intel Iris Xe Graphics | Integrated CPU graphics
    EUs (Execution Units): 96 (Core i7-1360P) / 80 (Core i5-1340P)

     

    It is possible to drive 4 displays at the same time. 3 external plus the internal notebook display or 4 external displays. For connecting more than one monitor via Thunderbolt 4, we recommend using an USB-C-to-DisplayPort MST hub.

    Max. resolution (HDMI 2.0): 3840 x 2160 @ 60 Hz
    Max. resolution (DisplayPort 1.4a): 7680 x 4320 @ 60 Hz or 2x 3840 x 2160 @ 60 Hz

     

    Memory

    DDR5 4800 MHz SO-DIMM | 2 sockets changeable | Max. 64 GB | Dual Channel

    The clock speed is limited to 4800 Mhz due to technical reasons.

    Mass storage (SSD / HDD)

    2x M.2 2280 für NVME SSD (PCIe Gen4x4)
    Intel Optane Technology

     

    Communication / Network

    Wireless/WIFI:
    Intel Wi-Fi 6E AX211:
    Interface: M.2 2230 / CNVio2
    Wireless LAN / WLAN standards: 802.11 ac/a/b/g/n/ax
    DualBand 2,4 / 5 / 6 GHz
    Communication channels: 2x2
    Transfer rate: 300 Mbit/s (2.4GHz WIFI) / 2,4Gbps (5GHz WIFI)

    Bluetooth:
    Integrated in above Intel Dual Band Wi-Fi 6E AX211
    Version: Dual Mode Bluetooth 5.3

     

    Webcam / Laptop camera

    1.0 Megapixel (1280 x 720 pixels) webcam with face detection

     

    Sound / Audio

    High Definition Audio
    2 x integrated speakers
    Integrated microphone

     

    Card reader

    Micro SD Card reader

     

    Cooling System & Fan

    Temperature controlled fan
    At low system workload, there is less heat emerging. The cooling system fans can spin accordingly slow or even turn themselves off completely. Depending on the chassis, cooling system and CPU and GPU, high to very high fan noise (air swooshing) is produced under full load. Thinner notebooks normally tend to get louder due to less cooling capacity.

    Custom performance and fan control with the TUXEDO Control Center
    With the TUXEDO Control Center you are able to control the performance and the behavior of the fans by yourself. This means that you get the ability to make your device as quiet as possible. By heavily reducing the performance you are able to set the device almost passive cooled, without any fan noise most of the time!



    Configure and order now


    System & Service

    Operating systems

    We install Ubuntu and TUXEDO OS (based on Ubuntu with KDE Plasma Desktop) in the latest 64-bit version with long term support.

    With our fully automatic installation WebFAI you can easily perform a Linux installation exactly as we at TUXEDO Computers do it in our production! You can choose from all distributions that we also offer in our configurator. Depending on the distribution, you have the choice between different desktop interfaces. More backgrounds and a video demo as well as detailed instructions can be found here.

     

    For "self-installers" and all who are interested, we have set up a database with downloads, instructions, tips & tricks and offer Tomte, a tool that automatically makes our adjustments under Ubuntu, elementary OS and Linux Mint:

    • Help & Support Section
    • TUXEDO Tomte

     

     

    Encrypted Installation

    On request, we install your Linux system completely encrypted. The pre-installation as dual boot with Windows is technically not possible.
    Further details as well as a detailed introduction to encryption can be found here.

     

    Windows on request

    If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer, even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD!

     

    Windows Drivers

    The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively, you are free to download all Windows-Drivers from here.

     

    UEFI firmware

    With all our notebooks, you have the possibility to protect your privacy already on firmware level using the UEFI (Unified Extensible Firmware Interface).

     

    For this purpose, the following functions can be completely deactivated:

    • Intel Management Engine (IntelME)
    • Webcam
    • Audio (Microphone & Sound)
    • WLAN & Bluetooth

     

    In addition, our Premium UEFI firmware allows chipset-specific settings and definitions for hardware components in order to run adjust the device optimally to your use case.

     

    Please note: All notebooks built in 2021 and later do not support switching the UEFI firmware to the outdated BIOS firmware standard.

     

    Warranty

    2 years pick up and return (12 months on wearing parts like battery & power supply)

    Optional: Up to 5 years pick up and return (12 months on wearing parts like battery & power supply)

     

    All devices have a maintenance-friendly design. Depending on the model, the essential hardware components such as processor, drive, hard disks, RAM, WIFI modules etc. can be accessed via maintenance flaps or removable floor trays. Furthermore the battery is replaceable if not stated differently. Of course, even after expiration of your warranty period, we're offering replacement parts and service for many years!

     

    For warranty cases, we'll provide you with a free return label after getting in touch with us. Warranty handling is done via our technical support. Please note our warranty conditions

     

    Package Contents

    1x TUXEDO Book preinstalled & configured
    1x Power supply
    1x Power cord
    1x Recharchable battery
    1x First steps manual incl. short technical manual
    1x WebFAI USB drive (www.webfai.de) for Linux recovery
    1x Drivers for Windows downloadable
    1x For the installation of own SSDs or HDDs necessary screws



    Configure & Order

    Current Configuration
    Product No.: 10900215

    • [[ configurationAvailableNow() ? '' : 'Preorder now!' ]]


    • excl. taxes & customs excl. Shipping
      x

    was successfully added to your shopping cart.
    OK Show cart

    excl. taxes & customs excl. Shipping

    Delivery Time Frame

    The stated delivery/production times apply from Mon. to Fri. 8 a.m. - 4 p.m. and of course refer to the time of receipt of payment.

    Payments

    If you pay by PayPal, Amazon-Pay or credit card and successfully complete the payment process immediately after placing your order, we will ship your order within the specified time. The same applies to payment on invoice for B2B. When paying in advance, you must allow 2-3 working days for the bank to process your payment.

    Pre-orders

    Delays in the start of production cannot be ruled out for pre-orders. However, we make every effort to avoid these. However, should there be any deviations in the delivery date, we will inform you in good time.

     

    Service & Support

    Welcome to TUXEDO Support - how can we help you?

    Linux at TUXEDO

    Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
    Let the advantages and services convince you!

    Hardware

    Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

    Questions and Answers

    Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


    Find out more

    Instructions and Tips

    Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


    Find out more

    System Recovery

    Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


    Find out more

    Technical Service

    Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
    An extra function is available in your customer account for repair requests (RMA).

     

    Contact

    We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

    We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

    An extra function is available in your customer account for repair requests (RMA).

     

    Image of Tux

    Linux compatible
    image of 5 years warranty badge

    Up to 5 Years Warranty
    stylized image of a Rocket

    Immediately ready for use
    image of germany with a wrench in the center

    Assembled in Germany
    image of germany with a section sign in the center

    German Data Privacy
    stylized image of a tech support worker

    German Tech Support

    Guidance

    • Service & Support
    • B2B
    • Newsletter


    Mo - Fr: 9-13 & 14-17h
    +49 (0) 821 / 8998 2992

    About TUXEDO

    • Why TUXEDO
    • TUXEDO Control Center
    • TUXEDO Tomte
    • TUXEDO WebFAI
    • TUXEDO OS
    • TUXEDO Aquaris
    • Individual logos and keyboards

    Help & Support

    • Downloads & Drivers
    • System Diagnostics
    • Frequent questions (FAQ)
    • Instructions
    • Help with my device
    • Revocation right
    • Shipping costs & delivery times
    • Payment methods

    News & more

    • News & Blog
    • Press
    • Newsletter
    • Event Calendar
    • Jobs & Career
    • Sponsoring

    Community


    Your Linux specialist since 2004

    • Accessibility
    • Privacy policy
    • Imprint
    • Battery disposal
    • Conditions of Use

    Shipping costs & delivery times

    We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

     


    Free shipping within Germany

    There are no shipping costs within Germany for goods worth €100 or more.

     

    7.99 € shipping cost at max!

    No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

    • 7.99 € shipping fee for all orders below 100 € of goods
    • Free shipping from 100 € total value of goods

    You can check all occurring shipping costs or if we even deliver for free right before sending your order!

     


    International delivery

    Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
     

    Taxes and customs outside the EU:

    For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
    Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

     

     
    ⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
    Country Shipping Fee Free Shipping From
    Albania 99,00 EUR -
    Andorra 59,00 EUR -
    Belarus Temporarily no delivery possible 59,00 EUR -
    Belgium 8,49 EUR 100 EUR
    Bulgaria 15,99 EUR 160 EUR
    Denmark 8,49 EUR 100 EUR
    Estonia 15,99 EUR 160 EUR
    Faroe Islands 129,00 EUR -
    Finland 14,99 EUR 150 EUR
    France 9,99 EUR 120 EUR
    Greece 22,90 EUR -
    United Kingdom 9,99 EUR 120 EUR
    Hong Kong 199,00 EUR -
    India 199,00 EUR -
    Ireland 14,99 EUR 150 EUR
    Island 129,00 EUR -
    Italy 9,99 EUR 120 EUR
    Japan 99,00 EUR -
    Canada 99,00 EUR -
    Croatia 34,90 EUR 500 EUR
    Latvia 15,99 EUR 160 EUR
    Lithuania 15,99 EUR 160 EUR
    Luxembourg 8,49 EUR 100 EUR
    Macau 199,00 EUR -
    Malta 34,90 EUR 500 EUR
    Macedonia 59,00 EUR -
    Moldova 199,00 EUR -
    Monaco 19,00 EUR -
    Montenegro 99,00 EUR -
    Netherlands 8,49 EUR 100 EUR
    Norway 14,99 EUR 150 EUR
    Austria 8,49 EUR 100 EUR
    Poland 15,99 EUR 160 EUR
    Portugal 14,99 EUR 150 EUR
    Romania 15,99 EUR 160 EUR
    San Marino 9,99 EUR 120 EUR
    Sweden 14,99 EUR 150 EUR
    Switzerland 13,99 EUR 150 EUR
    Serbia 34,90 EUR 500 EUR
    Singapore 199,00 EUR -
    Slovakia 15,99 EUR 160 EUR
    Slovenia 15,99 EUR 160 EUR
    Spain (without Canary Islands) 14,99 EUR 150 EUR
    Czech Republic 15,99 EUR 160 EUR
    Ukraine Temporarily no delivery possible 129,00 EUR -
    Hungary 15,99 EUR 160 EUR
    USA including Hawaii 99,00 EUR -
    United Arabic Emirates 199,00 EUR -
    Cyprus 34,90 EUR 500 EUR
    Qatar 199,00 EUR -
    ⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

     


    Time of delivery

    If not stated differently in the article's description, we deliver goods in:

    • 7-10 working days within Germany
    • 10-12 working days outside Germany

    For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
    For goods delivered as download, there will be no shipping fees due.
    Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

    Self-pick-up of orders is not possible, unfortunately.