Sirius 16 - Gen1: AMD Ryzen 7 7840HS + AMD Radeon RX 7600M XT + Aluminum chassis + Per key RGB keyboard + 80 Wh battery + max. 96 GB DDR5-5600 RAM - TUXEDO Sirius 16 - Gen1 (Archived) - TUXEDO Computers

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    Exciting Binary Star

    TUXEDO Sirius 16 herobanner Ihr Browser kann dieses Video nicht wiedergeben.

    TUXEDO Sirius 16 - Gen1

     

    Please note: This product is completely sold out!

    Click here to view the current model.

    "Are you Sirius?", you might ask. Yes, we are!

    First all-AMD Linux gaming laptop with highly efficient Ryzen 7 7840HS and fast Radeon RX 7600M XT graphics.

    Sirius is the brightest star in the night sky and a binary star system. With the new Sirius 16 - Gen1, TUXEDO is breaking new ground and launching the first and long-awaited AMD Linux gaming notebook named after the celestial body, especially since the TUXEDO Sirius 16 is also powered by a particularly exciting binary star, consisting of the AMD Ryzen 7 7840HS and the AMD Radeon RX 7600M XT.

    CPU performance
     
    Graphics performance
     
    Mobility
     
    Battery life
     

    After years in deep space, the TUXEDO Sirius 16 has finally arrived in Earth's orbit and impresses with a robust all-aluminum chassis with sleek gamer aesthetics, a large 16.1-inch display with a resolution of 2560x1440 pixels, a large 80 Wh battery, up to 96(!) GB DDR5-5600 RAM, 8 TB PCIe 4.0 SSD storage and extensive connectivity, including USB 4.0, HDMI 2.1 and Wi-Fi 6E.

    Icon CPU

    Comet-like efficiency and great performance: AMD Ryzen 7 7840HS

    80 Watts | 8 Cores | 16 Threads

    Icon GPU

    Rare yet fast graphics star: AMD Radeon RX 7600M XT

    Max. 130 Watt | 8 GB GDDR6

    Icon Gehäuse

    Robust aluminum chassis with discreet gaming aesthetics

    2.3 kg light | 2.2 cm thin

    Icon Display

    Big 16.1-inch WQHD display

    2560 x 1440 | 165 Hz | 100 % sRGB

    Icon Akku

    80 Wh battery and USB-C charging

    Up to 6 hours | incl. battery charging control

    Icon Speicher

    Storage behemoth with up to 96 GB RAM

    2x M.2 SSD | 2x DDR5-5600

    Icon Anschlüsse

    USB 4.0, HDMI 2.1 und Wi-Fi 6E

    Up to 3 external screens

    Robust aluminum chassis with subtle gaming aesthetics

    While most TUXEDOs follow a primarily understated and unobtrusive design language, the Sirius 16 flies on a different orbit: Its edgy, futuristic design appeals to Linux gamers who want to stand out from the crowd, but still prefer a discreet and sleek gamer look.

    It's not just the inner values that matter: According to this concept, the 2.2 cm slim 16.1-inch laptop is dressed in a robust and haptically appealing all-aluminum chassis that weighs 2.3 kg, which is below average for a notebook of this size and performance class. The »gunmetal grey« color and the slightly roughened metal surfaces make the enclosure mostly insensitive to fingerprints.

    TUXEDO Sirius 16 chassis highlights

    The metal arc hinges are not only eye-catching, but also keep the display lid firmly in place. For RGB ambient lighting, the Sirius 16 comes with a color-adjustable light bar on the front edge as well as a per-key RGB-backlit keyboard, which features pleasantly colorful lighting in 10 brightness settings and numerous stylish animations, which will raise many gamers' pulse.

    TUXEDO Sirius 16 chassis RGB

    The typing experience on the membrane keyboard is clicky responsive yet quiet with a clearly feelable actuation point. The full-size arrow keys are slightly offset from the rest of the keyboard to improve the convenient navigation in games and productivity apps, while the 4-column numeric numpad ensures faster digit inputs.

    At the upper edge of the screen sits the Full HD (1080p) webcam, which can be covered by a mechanical privacy shutter.

    TUXEDO Sirius 16 cooling
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    Highly efficient and powerful: AMD Ryzen 7 7840HS

    The TUXEDO Sirius 16 - Gen5 relies on the AMD Ryzen 7 7840HS, featuring the latest, highly efficient Zen 4 architecture. The "HS" series of the Ryzen proecessor lineup stands for an optimum balance of performance and power efficiency.

    The AMD eight-core CPU can handle up to 16 processing tasks, so-called "threads", simultaneously and takes on them with clock speeds of up to 5.1 GHz.

    Due to the innovative, state-of-the-art manufacturing process in 4 nm, the high-tech CPU achieves a great performance-per-watt ratio, resulting in about 13 % better single core and 17 % faster multicore performance than on the previous Zen 3+ architecture (6 nm), like the lower tier Ryzen 7 7735HS or the popular last-gen Ryzen 7 6800H.

    While AMD specifies the Ryzen 7 7840HS with a standard TDP of up to 54 watts, the Sirius 16 pushes it to up to 80 watts under CPU-only load. When the Radeon RX 7600M XT is utilized at the same time ("cross loading"), the TDP is limited to 54 watts in order to still provide far more than enough performance for gaming but also to ensure sufficient cooling for the AMD dGPU.

    AMD Ryzen Banner
    ×

    Rare yet fast graphics star in the sky:
    AMD Radeon RX 7600M XT

    The Sirius 16 is an absolute novelty in TUXEDO's product range as well as in the Linux cosmos in general when it comes to the choice of graphics processors: As rarely as AMD GPUs can generally be found in laptops, the TUXEDO Sirius 16 is unique as the first Linux-optimized notebook with a dedicated AMD graphics card.

    For its maiden flight, the gaming notebook has AMD's second-fastest mobile GPU on board, the AMD Radeon RX 7600M XT.

    TUXEDO Sirius 16 Gaming

    The AMD graphics processor is based on the modern RDNA 3 architecture, comes with 32 computing units with a clock speed of up to 2300 MHz and includes 8 GB of GDDR6 graphics memory. Depending on the simultaneous CPU load, the TGP (Total Graphics Power) lies between 120 and 130 watts.

    In terms of performance, the Radeon RX 7600M XT is on par with the NVIDIA GeForce RTX 4060, which is specified with a similar TGP of 115 watts and equally equipped with 8 GB GDDR6 VRAM, placing it in the upper mid-range of dedicated notebook graphics cards.

    ×

    Big high-res 16.1-inch WQHD display
    for work & play

    For Linux gaming in razor-sharp image quality and on a pleasantly large screen between standard formats, like 15.6 and 17.3-inch, the TUXEDO Sirius 16 is equipped with a 16.1-inch display in WQHD resolution (2560 x 1440 pixels).

    While the 35.6 x 20 cm monitor provides a galactically good balance between a large screen surface and a conveniently portable chassis design, the 2560 x 1440 pixel matrix produces a sharp, high-resolution reproduction of photos, videos, text and games. Speaking of gaming: the 165 Hz refresh rate ensures quick response times in the heat of battle, even in very fast, competitive titles.

    In combination with the fully covered sRGB color gamut and a panel brightness of over 300 nits, this results in a sharp and vibrant image for multimedia, gaming and content creation.

    TUXEDO Sirius 16 display
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    80 Wh battery and USB-C charging

    For extraterrestrial expeditions, the TUXEDO Sirius 16 is equipped with an internally screwed 80 Wh battery, which supplies the Linux notebook with power for around 5-6 hours in everyday use, such as web surfing, emails or video playback, with reduced screen brightness.

    When the battery is running low, the Sirius 16 can be charged via USB-C through a handy 100 watts USB-C power supply (20V / 5A), if maximum portability is needed. When the full performance of the CPU and/or GPU is required, the Linux gaming laptop thirsts for its also fairly compact and lightweight 230-watt power supply.

    For an energy-saving operation, we recommend our specially tuned power profiles as well as the manual CPU power limit control in our inhouse-developed TUXEDO Control Center, which comes pre-installed on your TUXEDO laptop.

    For stationary use plugged into a wall outlet, battery charging profiles in the UEFI let you set charging limits for increasing your battery's life span.

    ×

    Up to 8 TB SSD and 96(!) GB DDR5-5600 RAM

    After removing the Linux laptop's aluminum bottom panel, which is of course covered by the warranty, you get easy access to two upgradable SO-DIMM RAM modules as well as two M.2 SSD slots for up to 8 Terabyte storage with PCIe 4.0 high-speed connection.

    After the TUXEDO Polaris 15 and Stellaris 16, the TUXEDO Sirius 16 is our third AMD sibling that comes with new, non-binary DDR5-5600 RAM. Due to the lower power consumption compared to the competition from Intel, the Ryzen 7 7840HS thermally allows the installation of two 48 GB SO-DIMM modules as upgrade to the standard 32 GB modules for a total capacity of up to 96 GB!

    For even more storage space, you get 10 GB myTUXEDO cloud storage for free with every TUXEDO laptop or PC. This way, you can access your data conveniently and securely (encrypted and hosted in compliance with german data protection regulations) at any time from anywhere and with any Internet-capable laptop, PC or smartphone.

    TUXEDO Sirius 16 RAM and SSD location
    ×

    USB 4.0, HDMI 2.1 and Wi-Fi 6E

    The binary star doesn't do things by halves when it comes to connectivity either and intelligently distributes its ports across the chassis according to the frequency of use:

    While frequently used ports such as USB-A and the headphone / microphone jack are easily accessible on the sides, less often used interfaces to monitors, the RJ45 LAN port and the power connector are located at the rear of the case to route their cables away to the back side for a non-distracting cable management.

    Two full-featured USB-C ports (1x USB 4.0 Gen3x2, 1x USB 3.2 Gen2) with DisplayPort 1.4 each and HDMI 2.1 are available for connecting up to three external monitors. In conjunction with the internal notebook display, four screens can be driven simultanously by the AMD Linux gaming laptop.

    The Sirius 16 offers a total of 4x USB (2x USB-C, 2x USB-A 3.2 Gen2) for wired data exchange or for charging the notebook via an ultra compact USB-C travel power supply (min. 20V / 5A), while wireless data are transfered via the new, super fast Wi-Fi 6E standard and Bluetooth 5.2.

    TUXEDO Sirius 16 Anschlüsse links

    From left to right: USB-A 3.2 Gen2 (10 Gbps), headphone output, microphone input

    TUXEDO Sirius 16 Anschlüsse rechts

    From left to right: Power connector, RJ45LAN (1 Gbps), HDMI 2.1, USB-C 3.2 Gen2 (10 Gbps)

    TUXEDO Sirius 16 Anschlüsse rechts

    From left to right: Fingerprint sensor (Windows-only), USB-C 4.0 Gen3x2 (40 Gbps), Kensington Lock

    ×


    Configure and order now
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)
    • TUXEDO Sirius 16 - Gen1 (Archived)

    Technical Details

    Display / Monitor

    Modern displays with IPS panels have bright areas along the frame as a normal characteristic. This has hardly any influence on everyday operation, not least because the displays are optimized for daylight operation. It can only be minimized, but not completely avoided, regardless of the manufacturer and for manufacturing reasons. Details on pixel error classes can be found here.

     

    16.1'' WQHD IPS | 165 Hz | 16:9
    Type: LED-Backlight Display, matte/non-glare
    Refresh rates: 165 Hz, 120 Hz, 96 Hz, 72 Hz, 60 Hz
    Viewing angles: 89°/89°/89°/89°
    Resolution: 2560 x 1440 Pixels
    Color gamut: 100 % sRGB
    Brightness: 300 nits
    Contrast: 1000:1
    Additional features: MUX switch, AMD FreeSync
    Display model: NE161QHM-NY1

    For technical production reasons, the measured values always vary slightly from panel to panel. More information

    Internal display connection (changeable via UEFI):
    iGPU: Hybrid Graphics Mode
    dGPU: Discrete Mode or SAG 1.5 (via MUX switch)

    Opening angle: ~ 140°

     

    Chassis

    Chassis materials:
    Display lid, base unit and bottom cover made of aluminum. Display frame made of plastic.
    Fingerprint-resistent due to matte, slightly rough aluminum material and  »gunmetal grey« color

    Dimensions: width: 36.8 cm; height: 2.2 cm; depth: 26.6 cm
    Weight: 2.3 kg with battery

     

    Keyboard and Touchpad

    Quiet rubberdome / membrane keyboard with number pad.
    Multicolor (RGB) backlit keyboard. TUX super-key on all layouts!

    Multi gesture clickpad (119 x 74 mm) with integrated buttons and multi-gesture- & scroll-function.

     

    Battery & power supply

    80 Wh battery, Lithium polymer
    Changeable (screwed inside)

    Power supply:
    230 Watts (155 x 75 x 25 mm)

    Battery life:
    up to 10 hours at min. display-brightness, without Wifi & Bluetooth, without keyboard backlit, in idle mode
    up to 6 hours at medium brightness with Wifi, at office work

    Charging profiles available in the UEFI

    We're testing battery time always in idle mode, at minimal display brightness, with keyboard backlight deactivated, Wi-Fi & Bluetooth disabled and without any further connected devices (USB, LAN, HDMI, VGA etc. unplugged!). We always test with integrated graphics when a dedicated and integrated graphics chip is installed.
    This way you get an information of maximal possible battery life. Starting from this, you can manage your individual battery life depending on your demands and to influence it, e.g. is keyboard backlight unnecessary during daylight. Bluetooth is also only needed to be turned on, if there's a Bluetooth device connected. Full display brightness as well is hardly always necessary.

     

    Main processor

    AMD Ryzen 7 7840HS
    (8 Cores | 16 Threads | Max. 5,1 GHz | 24 MB Cache (L2+L3), 54 W TDP *)

    * The Thermal Design Power (TDP) only describes the power consumption under load at base clock frequency.
    For full performance, the power draw is increased greatly for a short time or sustained (depending on the notebook's cooling capacity).

     

    Graphics card

    AMD Radeon RX 7600M XT | 8 GB GDDR6 VRAM | 120 W TGP (+10 W Smart Shift)

    Energy efficient CPU integrated Graphics:
    AMD Radeon 780M (GPU Cores: 12 |  Max. clock speed: 2,7 GHz)

     

    Memory

    Type: DDR5 SO-DIMM (up to 5600 MHz)
    Manufacturer and speed see configurator
    Default and maximum see configurator
    Performant Dual Channel mode (2 slots)

     

    Mass storage (SSD / HDD)

    Two slots for super fast SSDs in space-saving M.2 form factor

    2x M.2 2280 SSD via PCI Express 4.0 x4

     

    Communication / Network


    Wired LAN: 1x RJ45 (10/100/1000 Mb/s)

    Wireless LAN / WiFi:
    Intel Wi-Fi 6 AX210: 2.4 GHz, 5 GHz, 6 GHz | 802.11a/b/g/n/ac/ax | 2400 Mb/s

    Bluetooth:
    Version: 5.2 | Integrated in above WiFi modules

     

    Webcam / Laptop camera

    Full HD (1080p) Webcam / camera including microphone
    Mechanical privacy shutter for covering the camera lens included

     

    Sound / Audio

    High Definition Audio
    4 speakers: 2x 2W, 2x 1W
    Integrated microphone

     

    Ports

    Left side (from left to right):
    - USB-A 3.2 Gen2 (10 Gbps)
    - Headphone-out (compatible with combi-plugs)
    - Microphone-in

    Right side (from left to right):
    - Fingerprint reader (Windows-only)
    - USB-C 4.0 Gen3x2 (Hardwired to: iGPU | 40 Gbps | DisplayPort 1.4 | PowerDelivery DC-In)
    - USB-A 3.2 Gen2 (10 Gbps)

    Back side (from left to right):
    - Power plug (DC-in)
    - RJ45 1 Gbit LAN
    - HDMI 2.1 (Hardwired to: dGPU | HDCP 2.3 | AMD FreeSync)
    - USB-C 3.2 Gen2×1 (Hardwired to: dGPU | 10 Gbps | DisplayPort 1.4 | AMD FreeSync)

     

    Security

    - Kensington-Lock mounting
    - Webcam & audio can be deactivated directly via the BIOS
    - Wifi & Bluetooth can be deactivated directly via the BIOS
    - TPM 2.0

     

    Cooling System & Fan

    Temperature controlled fan
    At low system workload, there is less heat emerging. The cooling system fans can spin accordingly slow or even turn themselves off completely. Depending on the chassis, cooling system and CPU and GPU, high to very high fan noise (air swooshing) is produced under full load. Thinner notebooks normally tend to get louder due to less cooling capacity.

    Custom performance and fan control with the TUXEDO Control Center
    With the TUXEDO Control Center you are able to control the performance and the behavior of the fans by yourself. This means that you get the ability to make your device as quiet as possible. By heavily reducing the performance you are able to set the device almost passive cooled, without any fan noise most of the time!



    Configure and order now


    System & Service

    Operating systems

    We install Ubuntu and TUXEDO OS (based on Ubuntu with KDE Plasma Desktop) in the latest 64-bit version with long term support.

    With our fully automatic installation WebFAI you can easily perform a Linux installation exactly as we at TUXEDO Computers do it in our production! You can choose from all distributions that we also offer in our configurator. Depending on the distribution, you have the choice between different desktop interfaces. More backgrounds and a video demo as well as detailed instructions can be found here.

     

    For "self-installers" and all who are interested, we have set up a database with downloads, instructions, tips & tricks and offer Tomte, a tool that automatically makes our adjustments under Ubuntu, elementary OS and Linux Mint:

    • Help & Support Section
    • TUXEDO Tomte

     

     

    Encrypted Installation

    On request, we install your Linux system completely encrypted. The pre-installation as dual boot with Windows is technically not possible.
    Further details as well as a detailed introduction to encryption can be found here.

     

    Windows on request

    If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer, even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD!

     

    Windows Drivers

    The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively, you are free to download all Windows-Drivers from here.

     

    UEFI firmware

    With all our notebooks, you have the possibility to protect your privacy already on firmware level using the UEFI (Unified Extensible Firmware Interface).

     

    For this purpose, the following functions can be completely deactivated:

    • On Intel CPUs: Intel Management Engine (IntelME)
    • Webcam
    • On Intel CPUs: Audio (Microphone & Sound)
    • WLAN & Bluetooth

     

    In addition, our Premium UEFI firmware allows chipset-specific settings and definitions for hardware components in order to run adjust the device optimally to your use case.

     

    Please note: All notebooks built in 2021 and later do not support switching the UEFI firmware to the outdated BIOS firmware standard.

     

    Warranty

    2 years pick up and return (12 months on wearing parts like battery & power supply)

    Optional: Up to 5 years pick up and return (12 months on wearing parts like battery & power supply)

     

    All devices have a maintenance-friendly design. Depending on the model, the essential hardware components such as processor, drive, hard disks, RAM, WIFI modules etc. can be accessed via maintenance flaps or removable floor trays. Furthermore the battery is replaceable if not stated differently. Of course, even after expiration of your warranty period, we're offering replacement parts and service for many years!

     

    For warranty cases, we'll provide you with a free return label after getting in touch with us. Warranty handling is done via our technical support. Please note our warranty conditions

     

    Package Contents

    1x TUXEDO Book preinstalled & configured
    1x Power supply
    1x Power cord
    1x Recharchable battery
    1x First steps manual incl. short technical manual
    1x WebFAI USB drive (www.webfai.de) for Linux recovery
    1x Drivers for Windows downloadable
    1x For the installation of own SSDs or HDDs necessary screws



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Delivery Time Frame

The stated delivery/production times apply from Mon. to Fri. 8 a.m. - 4 p.m. and of course refer to the time of receipt of payment.

Payments

If you pay by PayPal, Amazon-Pay or credit card and successfully complete the payment process immediately after placing your order, we will ship your order within the specified time. The same applies to payment on invoice for B2B. When paying in advance, you must allow 2-3 working days for the bank to process your payment.

Pre-orders

Delays in the start of production cannot be ruled out for pre-orders. However, we make every effort to avoid these. However, should there be any deviations in the delivery date, we will inform you in good time.

 

Service & Support

Welcome to TUXEDO Support - how can we help you?

Linux at TUXEDO

Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO.
Let the advantages and services convince you!

Hardware

Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements.

Questions and Answers

Frequently asked questions and the corresponding answers can be found here. If you cannot find a solution to your problem here, it is also worth taking a look at the instructions section.


Find out more

Instructions and Tips

Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models.


Find out more

System Recovery

Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away.


Find out more

Technical Service

Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times, you can contact our team with your request by e-mail.
An extra function is available in your customer account for repair requests (RMA).

 

Contact

We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request!

We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome!

An extra function is available in your customer account for repair requests (RMA).

 

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Linux compatible
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Up to 5 Years Warranty
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Immediately ready for use
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Assembled in Germany
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German Tech Support

Guidance

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Mo - Fr: 9-13 & 14-17h
+49 (0) 821 / 8998 2992

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Your Linux specialist since 2004

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Shipping costs & delivery times

We ship your order to almost all countries, in Europe mostly even free of charge! The respective shipping costs and the cost threshold above which we will cover the costs for you can be found here or for international shipping in the table below.

 


Free shipping within Germany

There are no shipping costs within Germany for goods worth €100 or more.

 

7.99 € shipping cost at max!

No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 7.99 € shipping costs.

  • 7.99 € shipping fee for all orders below 100 € of goods
  • Free shipping from 100 € total value of goods

You can check all occurring shipping costs or if we even deliver for free right before sending your order!

 


International delivery

Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping.
 

Taxes and customs outside the EU:

For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%!
Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding.

 

 
⚠️   Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!
Country Shipping Fee Free Shipping From
Albania 99,00 EUR -
Andorra 59,00 EUR -
Belarus Temporarily no delivery possible 59,00 EUR -
Belgium 8,49 EUR 100 EUR
Bulgaria 15,99 EUR 160 EUR
Denmark 8,49 EUR 100 EUR
Estonia 15,99 EUR 160 EUR
Faroe Islands 129,00 EUR -
Finland 14,99 EUR 150 EUR
France 9,99 EUR 120 EUR
Greece 22,90 EUR -
United Kingdom 9,99 EUR 120 EUR
Hong Kong 199,00 EUR -
India 199,00 EUR -
Ireland 14,99 EUR 150 EUR
Island 129,00 EUR -
Italy 9,99 EUR 120 EUR
Japan 99,00 EUR -
Canada 99,00 EUR -
Croatia 34,90 EUR 500 EUR
Latvia 15,99 EUR 160 EUR
Lithuania 15,99 EUR 160 EUR
Luxembourg 8,49 EUR 100 EUR
Macau 199,00 EUR -
Malta 34,90 EUR 500 EUR
Macedonia 59,00 EUR -
Moldova 199,00 EUR -
Monaco 19,00 EUR -
Montenegro 99,00 EUR -
Netherlands 8,49 EUR 100 EUR
Norway 14,99 EUR 150 EUR
Austria 8,49 EUR 100 EUR
Poland 15,99 EUR 160 EUR
Portugal 14,99 EUR 150 EUR
Romania 15,99 EUR 160 EUR
San Marino 9,99 EUR 120 EUR
Sweden 14,99 EUR 150 EUR
Switzerland 13,99 EUR 150 EUR
Serbia 34,90 EUR 500 EUR
Singapore 199,00 EUR -
Slovakia 15,99 EUR 160 EUR
Slovenia 15,99 EUR 160 EUR
Spain (without Canary Islands) 14,99 EUR 150 EUR
Czech Republic 15,99 EUR 160 EUR
Ukraine Temporarily no delivery possible 129,00 EUR -
Hungary 15,99 EUR 160 EUR
USA including Hawaii 99,00 EUR -
United Arabic Emirates 199,00 EUR -
Cyprus 34,90 EUR 500 EUR
Qatar 199,00 EUR -
⚠️ Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here!

 


Time of delivery

If not stated differently in the article's description, we deliver goods in:

  • 7-10 working days within Germany
  • 10-12 working days outside Germany

For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays.
For goods delivered as download, there will be no shipping fees due.
Access data for downloads are sent out via e-mail 1-3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail.

Self-pick-up of orders is not possible, unfortunately.